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Due to their improper practices, I have a brother-in-law who works as an on-call rider. On September 29, 2023, a deduction of 677 Pesos was made from his salary. They claimed that this deduction was due to an incomplete amount he had remitted on September 22, 2023. However, they only notified my brother-in-law of the specific amount nearly 7 days later. This raises questions because they conduct a daily audit of the total parcels delivered, rescheduled, and canceled. Therefore, they should have detected the discrepancy at the time of remittance. How can we be certain that the amount my brother-in-law remitted on that specific date was incomplete when it took them almost a week to notice the missing amount?
It's puzzling that they are pinpointing my brother-in-law as solely responsible for this deduction, even though they are aware of a system issue that might have caused it. Charging a worker for an amount without valid reasons is unjust. I firmly believe that this concern should be addressed by the management, as it was their responsibility to ensure the completeness of the remitted amount. I hope this situation is appropriately addressed with the appropriate consequences.
Please note that this happened at GMA, delivery hub.
Here is our contact number for update: [protected].
Desired outcome: We request that the management issue an apology for the incident and clear my brother-in-law's name, absolving him of any charges related to the negligence of their duties.
