Menu
Register
Write a review File a complaint
CB Insurance Services New York Life Group insurance company - STD
New York Life

New York Life review: Group insurance company - STD

S
Author of the review
10:43 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Sheri Hare

POB 1753

Crosby TX 77532

[protected]@gmail.com

REFERENCE: Short – Term Disability - Appeal

Evidence of Insurability (EOI) is a health questionnaire that helps your insurance carrier determine whether you qualify for new coverage. This commonly requires answering a few simple health questions to determine if you meet health standards for requested insurance. An underwriter reviews the application to make a final approval for that coverage.

The EOI Form for NEW York Life Group Insurance Company was completed timely and sent to ICP.

There was no denial of coverage by New York Life – Apparently this was missed by your compliance, Audit or Underwriters. The employee birth date is clearly stated on the EOI. This should have been flag and common sense would have alerted the staff of NYL that ICP (International Cosmetics and Perfumes) employee did not qualify because of age and ability to collect social security! NYL accepted all payment premiums from the month April through the later of October 2023.

If my concern is not addressed in an appropriate time-frame (November 15th) I will be seeking legal advice.

Since New York Life Group Insurance Company of NY is a subsidiary of New York Life Insurance Company. I will carbon copy Craig DeSanto, CEO · Ted Mathas, Chairman.

Regards

Sheri Hare

Desired outcome: Claim paid at 682. xx 692.xx weekly (approx. 2 weeks) due.

0 comments
Add a comment
  1. New York Life contacts

  2. New York Life phone numbers
    +1 (800) 225-5695
    +1 (800) 225-5695
    Click up if you have successfully reached New York Life by calling +1 (800) 225-5695 phone number 0 0 users reported that they have successfully reached New York Life by calling +1 (800) 225-5695 phone number Click down if you have unsuccessfully reached New York Life by calling +1 (800) 225-5695 phone number 0 0 users reported that they have UNsuccessfully reached New York Life by calling +1 (800) 225-5695 phone number
    Customer Service
    +1 (877) 279-0325
    +1 (877) 279-0325
    Click up if you have successfully reached New York Life by calling +1 (877) 279-0325 phone number 0 0 users reported that they have successfully reached New York Life by calling +1 (877) 279-0325 phone number Click down if you have unsuccessfully reached New York Life by calling +1 (877) 279-0325 phone number 0 0 users reported that they have UNsuccessfully reached New York Life by calling +1 (877) 279-0325 phone number
    Fraud Prevention
    +1 (212) 576-7000
    +1 (212) 576-7000
    Click up if you have successfully reached New York Life by calling +1 (212) 576-7000 phone number 0 0 users reported that they have successfully reached New York Life by calling +1 (212) 576-7000 phone number Click down if you have unsuccessfully reached New York Life by calling +1 (212) 576-7000 phone number 0 0 users reported that they have UNsuccessfully reached New York Life by calling +1 (212) 576-7000 phone number
    More phone numbers
  3. New York Life emails
  4. New York Life address
    51 Madison Avenue, New York, New York, 10010, United States
  5. New York Life social media