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CB Automotive Fueling and Charging Review of Quick Trip / Gas Station
Quick Trip / Gas Station

Quick Trip / Gas Station review: Poor and rude customer service experience with night time store manager.

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1:12 am EDT
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I came in to purchase a tobacco product for my son who21 and handicap and he forgot his Identification at home. The cashier/manager assumed that I was buying it for someone underage. She asked me with an attitude in front of another customer. I explained to her that it was for my son who's in a wheelchair and didn't have his identification nor did he want to get out of the car. Then I asked her why did she assume that I was doing something illegal, she explained in every rude matter that it was her job. And I told her we didn't need to go through with the explanation if she was going to continue to speak to me in a hostile manner. She then slammed my money on the counter and said she didn't have to sail me anything out of her store and told me to leave. So I then asked for her manager's information. And then I left. But my son had to go back on his own at night in his wheelchair, and he took his Identification, and she continued to harass him about his identification, saying that she had to check it twice to see if it had expired.

Desired outcome: She needs to be suspended, terminated or transferred to another location..I've been a customer at this location for 4 years and NEVER HAD AN EXPERIENCE LIKE THIS WITH THE CASHIER OR MANAGER.

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