Reebok International review: Refund

grzegorz kapczynski of blanchardstown, IE

Jan 31, 2024 2:42 pm EST

Verified customer

Featured review

Good evening,

I am writing to you asking kindly for help in an incredible matter.

The whole situation took place in the Reebok online store.

Namely,

I returned several items from three orders from Reebok,right.

According to the UPC tracking numbers and carrier, I received confirmation that three of my returned orders had been delivered to Reebok and were received and confirmed by an employee.

So I waited patiently for the money to be returned.

When I received a refund for only one order, I immediately contacted customer service about it.

The customer service representative asked me for proof of delivery for three returned orders.

So I did it right away and provided three order confirmations, which were all returned the same day.

It turned out that customer service refused to refund my funds from the remaining two orders because, as they claimed, they were not in the records.

Fact is that,I honestly returned three orders, and the fact that they were not recorded is not my fault and I am not responsible for it.

The three orders was honestly returned to Reeebok and there is no question at all.

Now I have to worry about getting my own funds back because the person responsible for registering and scanning returned orders didn't do what they were supposed to do.

Three orders were returned on the same day at the same time, right.

One of them has already been returned because it was scanned, while the other two were not scanned and therefore the customer will not receive a refund.

This is something unbelievable and unacceptable!

Well, I have a very,very kind request for you to sort out this matter ASAP in a professional and competent way, please?

Beneath are enclosed the confirmation and proof of the three returned orders to the Reebok,please.

Kind Regards.

Claimed loss: Two items missing refund.

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Reebok International contacts

Reebok International phone numbers

+1 (855) 218-6554
+1 (855) 218-6554

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Canada

1800 289 733 265
1800 289 733 265

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Australia

800 289 733 265
800 289 733 265

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New Zealand

8800 250 8820
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Russia

+1 (800) 120-4400
+1 (800) 120-4400

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India

+1 (800) 073-3265
+1 (800) 073-3265

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Mexico

+44 800 279 4979
+44 800 279 4979

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United Kingdom

+43 800 005 090
+43 800 005 090

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Austria

+32 80 081 400
+32 80 081 400

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Belgium

+45 80 885 767
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Denmark

+358 800 915 447
+358 800 915 447

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Finland

+33 805 107 555
+33 805 107 555

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France

+49 800 334 0555
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Germany

+353 180 093 7837
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Ireland

+39 800 986 313
+39 800 986 313

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Italy

+31 800 023 0697
+31 800 023 0697

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Netherlands

+47 80 017 443
+47 80 017 443

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Norway

+351 800 819 936
+351 800 819 936

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Portugal

+34 800 098 484
+34 800 098 484

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Spain

+46 200 883 513
+46 200 883 513

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Sweden

+41 800 002 640
+41 800 002 640

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Switzerland

+90 850 502 6142
+90 850 502 6142

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Turkey

+27 861 105 731
+27 861 105 731

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South Africa

+86 400 820 6258
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100%
Confidence score

China

+82 15 887 324
+82 15 887 324

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South Korea

+54 800 222 1138
+54 800 222 1138

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Argentina

+1 (866) 870-1743
+1 (866) 870-1743

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