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Spinpaper

Spinpaper review: Returns

M
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11:32 am EDT
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I bought two jackets from SPINPAER on line due to uncertainty regarding sizing with the notion I would return the one that did not fit. Neither jacket fit so I returned them to the address listed on the package and emailed them informing of the return and requested refund. I was informed that the return address was not theirs and not to return it. They offered me a 20% refund of my 125$ purchase. After several email exchanges they increased the refund to 30% with a 10% discount on future purchases. I do not think that is an acceptable response.

I hope this helps others avoid trading with this company. They are not worthy of anyones patronage.

Desired outcome: Full refund. 100%.

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