Terminix review: Termite and pest control

On January 4th, a Terminix employee came to our house to perform their routine duties. Unfortunately, the agent left my back gate open, and a truck hit the gate. When I contacted Terminix to discuss the issue, they claimed that they were not responsible and that I had left the gate open. However, I did not leave the gate open. The service technician was the last person through the gate. They should have closed the gate. I spoke with the branch manager, who identified themselves as such, and informed them of what had happened. They reiterated that Terminix was not responsible. I then requested to cancel the pest control service, not the termite service, as I do not want an employee who lies and does not take responsibility for their mistakes on my property. However, I misspoke and requested to cancel the termite service. The very next day, I called back to correct the cancellation, but they refused to reinstate my account. The branch manager never contacted me again, and communication was only through customer service employees. The notes they have in their system are a total lie and not true at all. I am requesting reimbursement for the entire program investment cost. Additionally, I would appreciate it if someone in management could call me and apologize for the hassle this has caused.