UPS review: Delivery

I suppose to receive a package sent through UPS, tracking #1Z47618Y0323382830.

First the package went to my son address because he ordered the item for my birthday.

First attempt: UPS delivered when my son wasn't home. He asked UPS for second attempt to a later time. UPS came again earlier, NOT to the time was asked.

Then my son gave my address.

Delivery to my address suppose to be made 03/04/2024.

I was home all day waiting for the package. No one ring the bell to give access to the building.

On the evening I found on the building entry door a notice from UPS saying: "this is our final delivery attempt".

I called UPS customer service at 1-800-742-5877 was impossible to talk with human regarding my problem. Then I chose different option (not related with issue I call for).

Finaly I got a human who give me #1 877 289-6418. I called, talked with Stewen. He said that someone will call me in a hour to let me know when can delivery.

No one called me.

Next day 03/05/2024, around 8:20 am, from #1 914 620-0400 a woman (sorry I don't ask her name) inform me that the package was sent back to sender.