Katie Konkle renting love seat since November and delievery loves eat to my house then same day love seat had done rip off on leather so I called and said need come and check on it then they came over and said oh we will be back and then wait wait wait on them till 2 week ago they come to my house with new love seat but I wasn't home I was at my daughter graduation then I called back to make app for them to bring it then the manager Mitchell said will be on Wednesday on May 27 then never show up then I called and asked for Mitchell and they put me on hold for 12 min then Mitchell pick phone up and I told him about it he said no we said it will be on Thursday May 28 and I got argue with him then he put me on a hold fire other few more mins then said will call me back and never call or bring it over and it has been since November 2014