CB Home Improvement and Maintenance Ace Hardware Complaints #82-101

Ace Hardware review: dishonesty

smurf123 of Kent, US

Apr 06, 2019 10:20 am UTC

You can't trust this store.
I've shopped at ace hardware on sprague and sullivan for years and loved it... Until friday.
I bought two florescent light bulbs for $5.99. They charged me an extra $1.90 environmental charge. I questioned what it was and the manager said it's a disposal fee. I explained I was buying bulbs not disposing of them. He wouldn't waive the charge and said it was in case someone else wanted to have the store dispose of their old bulbs. Everybody gets charged whether they dispose of your old bulbs or not. What a greedy scam. I got a refund and said they lost a good customer over a $1.90 rip off charge.
I went up the block to lowes and bought the bulbs cheaper and with no "environmental charge".

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Ace Hardware Contacts

Ace Hardware phone numbers

+1 (336) 998-6477

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Customer Care

+1 (630) 990-6756

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Media Manager

+1 (815) 857-3502

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Director Assistant

+1 (888) 827-4223

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Customer Service

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Ace Hardware emails

customersupport@acehardware.com

100%
Confidence score: 100%

Support

Ace Hardware address

2200 Kensington Ct, Oak Brook, Illinois, 60523-2100, United States

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