CB Home Improvement and Maintenance Ace Hardware Complaints #82-101

Ace Hardware review: horrible new staff working there

Andrew Murphy Locklin of Houston, US

Apr 07, 2019 1:32 pm UTC

I have been going here since 2010...never again. The staff is not caring or knowledgeable. Something changed. I was upset that they did not know what an ac adapter for a device was after telling them 3 times they were showing me 110 volt plug adaptors and kept asking and after explaining three times you plug it in the wall and plug into a device to power it up...I left in a huff told the guy he was an idiot and told the unattentive Devin (my original point of contact that was too busy to look up from his paper work) was told the guy he sent to me was an idiot..never looked up...and when I said the employee he sent to me was a [censored] he finally looked up like he understood there was an issue and as I attempted to walked out side and as I was exiting he said "f... you" and I tuned back in the store to confront him and after going back and forth about my ability to say his fellow employee was and Idiot and a [censored]..I explained I did not curse him and he told me to leave and I said ok so that we are even "f... you" and then he tried to cover his [censored] by saying I was deaf and he did not say "f... you". At the very least they should Fire Devin for being lazy and nonchalant at his job.

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Ace Hardware phone numbers

+1 (336) 998-6477

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+1 (630) 990-7251

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+1 (630) 990-3614

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Customer Care

+1 (630) 990-6756

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Media Manager

+1 (815) 857-3502

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Director Assistant

+1 (888) 827-4223

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Ace Hardware emails

customersupport@acehardware.com

100%
Confidence score: 100%

Support

Ace Hardware address

2200 Kensington Ct, Oak Brook, Illinois, 60523-2100, United States

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