Activision

I am writing because I want to complain about the brutal measures taken against me in Call of Duty Warzone.

I am on the Autism spectrum, I'm also limited by health issues to few activities at the moment, one of which was Call of Duty Warzone which was up til recently a way I spent time at home online with friends. Not anymore I was permanently banned from it recently. To me this is unfair given the situation and circumstances. I really would like it to change.

Warzone has been rampant with cheaters and hackers for a very long time and while Acitivison says its improving, they player base doesn't see it. Hardcore hackers just keep coming back again and again in new accounts using new hacks and cheats to by pass the anti-cheat, while those of us who are legit players feel helpless.

Some of us like myself, kept feeling that the hackers were getting in our way of obtaining things you have to work for in the game such as all the cosmetic benefits from Operator Skins to Gun Camos, and other things that allowed you to express yourself in appearance in the game.

So we wound up taking a route we were told was safe using a simple unlock tool that gave us access to those things without giving us any help towards playing the game. I myself don't need any help. Before the hackers got out of control, playing legit I was a top 1% player, still was.

However, I wound up being caught by the anti-cheat and permanently banned from the game.

I tried to appeal being that I was using relatively harmless software to get what hackers were denying me. Was promptly and permanently turned down by Activision.

This to me is unfair, its because of the hackers I went with using this software in the first place, I should be given a warning and allowed to play without it. Far worse individuals get banned and use their means to get back into the game over and over again, yet I am the one getting shut out with no way back in, at least no official and legal way back in.

Moreover Activision until it gets a better grip on the hacking and cheating, should offer a way to buy access these things.

If Activision had offered a way to purchase the unlock of all the cosmetics from them I would have gone to that first instead of turning to 3rd party software.

Plenty of innocent players who do not play unfairly are getting caught in the crosshairs of being permanently banned from the game with no means of appeal or a chance for their story to be heard to determine if they are a pure cheater or if they were merely reacting to the situation created by others that Activision has allowed to continue.

I should be given a second chance before being permanently banned, I did nothing compared to some who use hacks to go int o the game and ruin it for everyone else. In short all I did was get access to things I felt I could no longer earn due to the hackers getting in my way, and I wanted access to the cosmetics I was being prevented from earning.

Those who feel they are unfairly banned should have a means of appealing their case and not being summarily ignored.

To me that just says greedy corporation, they got their money out of me and now they are going to deny me what I paid for.

I put a hell of a lot of money into it, whenever there was something I could buy from them I bought it, store bundles with gun blueprints and some of the cosmetics I bought them if I liked them. I didn't have to, the unlock tool gave me access to all of them, but I bought them anyway, because I am a legit decent player who was only using a 3rd party software option until Activision corrected the larger problem at hand.

I should be given a second chance, and if I am stuck with not being able to acquire things because of the real hackers, they should be working harder to do something about it, or giving us players who like getting access to things like cosmetics a means to get them other than what would take us forever to earn with hackers around.

I have seen many hackers in more than dozens of games get away with ruining the round for the rest and I have sat and spammed reports on those players to see them get away with no punishment. Yet I am to accept my fate when I have not been as bad as them. This is like execution for all doesn't matter if you are a thief or a murderer. To me it is flat out unfair and unjust.

Activision is showing a blatant disrespect for its player base by not being more discerning. Just because they make billions off of a game, doesn't mean they can mistreat a few hundred or thousand of their customers who are just trying to get around a problem that Activision is refusing to deal with in effective manners.

This needs to change.

So I have been playing Call of Duty pretty much since the first one came out. I have been a fan for a very long time. I have been playing on a PS 4 since it came out. I was recently picked by Sony to get a PS 5. So I was able to upgrade. Spectrum who is my internet provider in Wyoming also recently upgraded my internet from about 97 mbps to about 200 mbps. I never had an issue with the slower internet or my PS 4 except it was always slow to load into games and my ping was high. Once I got the PS 5 and the faster internet my ping was lower and my load out times were faster. My game play didnt really change though. I had only about 45 wins in Warzone and my K/D was about a .65. I average about 2-3 kills a game. Those stats stayed the same even after the changeover. About 2 weeks ago I got shadow banned. I couldnt understand why but I appealed and was eventually told after about a week that it was being removed and that I didnt do anything wrong. A week later I reveive notification that I was permanently banned. They advised that it was due to Unauthorized Software and Manipulation of Game Data. I know that there are all kinds of hacks for PC but I really dont know about a PS 5 nor would I ever do that. If I was cheating or hacking I would hope that my stats would show that but they dont. They show a bad playing who is consistent. They wont tell you specifics and are guilty until proven innocent by them. Again, if I was cheating or hacking, my stats should show something different.

I have spent $1000 of dollars on games and skins/blueprints. Why would I jeopardize that? There is no recourse according to them.

Bonsoir,

Je vous envoie ce message pour demande si c'etait possible de me debannir de call of duty.

Cela est arrivé en novembre 2021

Le message d’erreur est : Vous avez été banni définitivement.

Pseudo " smlefevre ii#1144875

Je n'ai jamais tricher sur vos jeu.

D'ailleurs je ne connais meme pas la raison pur laquelle mon compte a ete suspendu.

Bonjour,

J'ai été banni définitivement suite à une intrusion sur mon compte, mon adresse mail a été piraté puis l'intrus a eu accès à mon compte Activision, une fois avoir récupérer le compte je me rend compte que mon compte a été banni définitivement.

Je vous prie de croire que je ne suis pas l'auteur de cette action, de plus j'ai bien pu récupérer mes accès à ma boite mail et sécuriser le compte.

Vous trouverez ci-joint la preuve que mon compte Microsoft a bien été piraté.

I have been trying to contact someone from support in regards to my account being deleted.

Monday April 25, 2022 i was able to place warzone with the activision account nokapthe3rd#9885948. On Tuesday April 26, 2022 when I logged on , there was complete different account that displayed.

I don't understand why it was deleted without being notified and why it is so hard to get in contact with someone when something happens.

I need to be contacted in regards to this because I am not happy about it.

My Activision account email was hacked and change to one I do not own and they will not take action when I request support. I've sent multiple emails and support tickets and still nothing. this started on 07/23/2021 when I started the first support ticket and I did not get a response instead they closed the case without resolving my issue. Their support number hangs up on you when you try to reach out for this specific issue, they will tell you to write a support ticket. they then write the response of that support ticket to the email that I am trying to get changed and do not own instead of my actual email. I cannot change anything on the account without a verification email which is sent to the email I do not have. I have looked into the email domain and it does not even exist. they have no other way for me to get in contact with their corporate office or even speak to a real person.

the email that my account should be under is [protected]@gmail.com instead it was changed to [protected]@mailfa.org. I have been in an excruciating battle with Activision on trying to get this resolved and to no avail. thank you for your time and I hope I am able to get this resolved.

Hello, I am trying to unlink my Xbox account from my Activision account, but I realized the email associated with the Activision account is not accessible to me, so I'm unable to get a code that I can input so I can unlink the account. I am very frustrated that I can't get on the phone with someone to help me with this issue, all it is now is automated voices and your support page that doesn't help me one bit. This is also the same problem I have with my PlayStation account. If you would like more details my Gmail is [protected]@gmail.com or if that does not work, try [protected]@gmail.com

I've been playing for 40 years and never cheat never cheat nor do I know how! Tired of being Shadow band just because players report you when they died out of rage. Check & you will see ! I would like a full refund for all of my call of duty discs! Will never be buying an Activision game ever again! Thanks, genuine player My gamer tag is...TATT2U513OG if u wanna recheck! ?

My child (Zack Armstrong) made these purchases without my knowledge. I just realized this once I got my January bank statements. All purchases were made in January ($780.00) for cod points through Google play with the gmail [protected]@gmail.com and I did not authorize these purchases nor did I have knowledge of this until now. I would like a refund of all purchases if anyway possible. This has never happened before and I don't see how or why someone didn't flag these purchases but I seriously need this money back. PLEASE HELP

Ever since the game came out and even now me and my friends could never get into a zombie match. I mean it works for multiplayer and every other cod except this one and I'm assuming it hasn't been reported since it is still happening. Please do your best to try and fix it.

Hello

I am writing to complain about the self deleting of the game modern warfare. I enjoy playing with a few friends on my days off and it is becoming impossible to play.

On this passed weekend I had to delete and re-download the whole game again (for the fifth time) and this normally enables the game to run fairly well for a month or so. Tonight I turned it on and it has already deleted the whole multiplayer AND compatibility packs.

This download is fairly big for my internet and takes a LONG time to complete. Why does it happen? and why does it happen so frequently to a point that I cannot ever enjoy playing it as I play a roulette for if its deleted itself or not.

I would really appreciate a fix of the current problems that have plagued this game for a while, rather than the constant and ever growing updates that the game requires, and I am definitely not alone in this request.

The profile name is: Darbinator1#3420476

I was accused of unauthorized software and manipulation of game data however this is BS my software is purchased as well as my upgrades and i have no clue what manipulation of game data means all i do is play online here and there i don't speak to anyone and im suspended my user ID is VampirellaChik#5169688

They not only lost a customer but these people are crooks and should be canceled by everyone

The game is great! No doubt about it.

Problems are:
-Aim assist for console gamers (controllers)
-No anti-cheat of any kind(We live in the 21st century - stop being lazy)
-Bugs that were here from the start of the game still exist
-Multi-million company and all they do is re-mask the map
-Only bothered to do make skins that will actually make them dollars.

It is fun to play... but come on. Do something about these issues.
I just want to say to ppl to stop buying stupid skins... Only then they will snap out of this and do something about the actual game.
Be smart all! Stop wasting hundreds of euros for 1 game.
They are taking out of every one of you at least 100 euros every season.

Activision! SNAP OUT OF IT!
Nerf the aim assist at least a bit for start...
Make a controller and mouse/keyboard meta different. It's all mathematics.

I was permanently banned for supposedly cheating I myself do not I live around people an I have people come over I found the culprit that did this to me with my pc my nephew which is a teenager did something on my pc me myself don't even play the game very much I have a .86 kd I don't even play it as much anymore myself I play mostly other

I bought modern warfare on Xbox to play video game and have fun but instead I get killed by cheaters hiding inside walls I reported someone and I'm hoping the get ban forever because people like him should not be allowed to play and stop people like me from hAving a good time ! It's been too many times I come across cheaters like this and it really makes me mad because I bought this game to have fun and clearly that's not what is happening.

I would like to complain over a number of things that have really put me off playing your games number 1; the fact that you do nothing about all of the cheaters in modern warfare, black ops Cold War and warzone 2; that I cannot enjoy playing warzone as there is no option to turn off cross play as pc players have an extreme advantage over console 3; the fact I have complained at least 7 times and haven't received a reply 4; that you favour YouTube gamers over casual gamers for example the fact that when a couple of content creators complain you style the game the way that they want it instead of the way that the people who actually go out to buy the games would like especially when those people do not buy your games as you gift them to them as they are "advertising" your game in there online streams I believe you have lost touch with those of us who play for fun and are not being paid to play the game like the streamers that you seem to favour above everyone else

Sick of old outdated listening servers, please update as we are in 2020! Also, so fed up with hackers, ban all players using cronos and striker mod kits! Next we console players want console only option, playstation and xbox only as p. c still have too much advantage. You make billions so put back a couple million and update your technology so we can play genuine next gen games on next gen servers and algorithms that catch and permanent ban on cheaters. regards zTEA TREEz

My activision ID was permanently banned (StrawfSTG#5827391) with no reason provided or no reason I can think of. This was a paid product to which I no longer have access to. I contacted their support team who confirmed all bans are permanent and cant be reversed and conversation terminated. This is a product I am no longer able to use and believe I have been wrongly banned and my consumer rights removed. I need to get this reversed as I have spent hundreds of pounds on this product and for being banned for no reason is disgraceful.

I am unable to make my clan tag MAGA (Make America Great Again) because it is considered profanity. I would like to know what is profane about a patriotic slogan, especially for a war game where America fought. MAGA is not an acceptable clan tag yet BLM is? It seems as if one side is being silenced while the other is able to be expressive so I would like this issue to be fixed as it takes away my freedom to express myself and my love for the country.

Feb 13

I was disconnected from the Call of Duty: Modern Warfare game and since I have received a message stating Unable to connect to online services.

I went to support.activision.com and made my way to the online support chat where I talked to an individual, his name started with a G, who told me they don't know what my issue is, but others have the same issue and they would email me with a resolution. He took my information.

Feb 20

I haven't heard from support, so I went to the Activision support site and talked to the same individual who told me the same thing.

Mar 02

I still have not heard from support so I went to the Activision support site and talked to Byron C.

Byron C stated I was banned, would not tell me why, said I couldn't talk to anyone about the issue as it's final

Mar 03

I called [protected] and spoke to the operator, her name is Nikki.

She emailed supervisors and told me call back if I don't hear from anyone in 24 hours.

Mar 04, called back, Nikki transferring me to customer service, I spoke to a supervisor who confirmed I was banned, but told me no one will tell me why I was banned stating it's a security issue and told me there was no one who will tell me why I was banned.

I still have no email why I was banned.

I'm left wondering why I feel like I was just ripped off. Because this is a software company, they apparently have the right to keep this kind of information with no hope from customers who play their game.