Menu
Write a review
File a complaint
Aeroflow

Aeroflow review: Being double billed for a machine I paid in full last year

C
Author of the review
10:54 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I haven’t had any dealings with Aeroflow at all in 2026, as I paid off my CPAP machine in December 2025. Yet six months later, in May of 2026, they sent me a bill claiming I owe two more payments. I have emails documenting my payment plan progress, proof of payments, and emails I’ve sent them that have gone unanswered. Dealing with them is a nightmare, and resolving issues seems to be impossible. They won't respond to my emails and they’re just trying to squeeze more money out of me that I don't owe. It is illegal to double bill people, and I have proof that I paid for my machine in full in December of 2025. I made my upfront payment of $174.76 on 3/7/25 followed by 9 monthly payments of $22.50 that I began paying on April.7th,2025. I have every email you’ve sent during my payment plan, along with proof of all my payments and those made by my insurance. You won’t get away with trying to defraud me.

Desired outcome: Check your emails, then mark my account as paid in full, and don’t contact me again.

Confidential Information Hidden: This section contains confidential information visible to verified Aeroflow representatives only. If you are affiliated with Aeroflow, please claim your business to access these details.

0 comments
Add a comment

More Aeroflow reviews & complaints

Aeroflow - Aeroflow is refusing to fix a mistake they paid after being paid
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Aeroflow - I ordered a breast pump using my insurance benefits
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Aeroflow - Aeroflow demanding payment for a pump that was supposed to be covered by insurance at the time it was ordered and was returned to them
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Aeroflow - Returned C-pap and was not refunded, still receiving bills
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Aeroflow - I ordered a breast pump in 11/2019 and paid a $325 upgrade fee a pump
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Aeroflow - I received an invoice for $156.22 that was increased to $275.98
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Aeroflow - I ordered a face strap for Phillps RemStar Respersonic CPap
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Aeroflow - Emailed four times between 08/27/20 - 09/28/20 and as of 10/20/20 have not received a response
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Aeroflow - I am very upset about how my order was handled and the way Aeroflow treated my complaint
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all Aeroflow reviews and complaints
  1. Aeroflow Contacts

  2. Aeroflow phone numbers
    Click up if you have successfully reached Aeroflow by calling +1 (888) 345-1780 phone number 0 0 users reported that they have successfully reached Aeroflow by calling +1 (888) 345-1780 phone number Click down if you have unsuccessfully reached Aeroflow by calling +1 (888) 345-1780 phone number 0 0 users reported that they have UNsuccessfully reached Aeroflow by calling +1 (888) 345-1780 phone number
  3. Aeroflow emails
  4. Aeroflow address
    3165 Sweeten Creek Rd, Asheville, North Carolina, 28803-2115, United States
  5. Aeroflow social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 21, 2026
  7. View all Aeroflow contacts