Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Banks Capital One Complaints #742-761
Capital One

Capital One review: fraud

T
Author of the review
2:44 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I made a purchase online with Amazon.com and sadly my payment was declined. As I looked over my Amazon payment method account information, I noticed that my bank account number was of a number I never had, causing this decline. But as my payment was declined, the money to cover these purchases was stilll extracted from my account, one even stated as a customer withdrawal, in which was not made by me. I went into the bank to get help and was told that an image of the actual withdrawal would be done and my money was returned, while at the same time the money to cover the two items I had purchased is stilll missing, that of $137 and change. I soon got statements from a company I never heard of, named Telecheck, who asked me for the money that was returned to my account, but at the same time the money I originally had to make these purchases, is still gone and Telecheck has been paid, because my bank could not back up my knowing that my money was gone, already. Today I am stilll doing the majority of my shopping online, as I am physically challenged, so this way I don't have to put myself through much pain and trouble of walking it. But I think I will leave Amazon, alone! And as far as it goes with CapitalOne Bank, I've had this trouble before and was made to feel as if I had no business writing to the Office of the Controller of the Currency, in NYC and TX, as I have done so for over eight years in seeking them to help me with people who blatantly took money right out of my accounts and are stilll to be the blame even for this most recent theft. Thank You, for this opportunity to express myself, openly!

More
Send message
Copy link
Report
0 comments
Add a comment

More Capital One reviews & complaints

Capital One - scam and cheating! 44
Capital One - unreasonable account restrictions 38
Capital One - terrible experience 14
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Capital One - fraud business practices! 138
Capital One - title department lien release 23
Capital One - Denial of credit card
Capital One - harassing calls
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Capital One - false winner of a shoppers sweepstakes 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Capital One - Saving
Capital One - credit card 1
View all Capital One reviews and complaints

  1. Capital One Contacts

  2. Capital One phone numbers
    +1 (800) 481-3239
    Click up if you have successfully reached Capital One by calling +1 (800) 481-3239 phone number 6 6 users reported that they have successfully reached Capital One by calling +1 (800) 481-3239 phone number Click down if you have unsuccessfully reached Capital One by calling +1 (800) 481-3239 phone number 4 4 users reported that they have UNsuccessfully reached Capital One by calling +1 (800) 481-3239 phone number
    20%
    Confidence score
    USA and Canada
    +1 (877) 383-4802
    Click up if you have successfully reached Capital One by calling +1 (877) 383-4802 phone number 1 1 users reported that they have successfully reached Capital One by calling +1 (877) 383-4802 phone number Click down if you have unsuccessfully reached Capital One by calling +1 (877) 383-4802 phone number 50 50 users reported that they have UNsuccessfully reached Capital One by calling +1 (877) 383-4802 phone number
    General Customer Service
    +1 (800) 227-4825
    Click up if you have successfully reached Capital One by calling +1 (800) 227-4825 phone number 0 0 users reported that they have successfully reached Capital One by calling +1 (800) 227-4825 phone number Click down if you have unsuccessfully reached Capital One by calling +1 (800) 227-4825 phone number 10 10 users reported that they have UNsuccessfully reached Capital One by calling +1 (800) 227-4825 phone number
    Credit Card Accounts
    +1 (800) 867-0904
    Click up if you have successfully reached Capital One by calling +1 (800) 867-0904 phone number 0 0 users reported that they have successfully reached Capital One by calling +1 (800) 867-0904 phone number Click down if you have unsuccessfully reached Capital One by calling +1 (800) 867-0904 phone number 0 0 users reported that they have UNsuccessfully reached Capital One by calling +1 (800) 867-0904 phone number
    Small Business Banking Products
    +1 (888) 810-4013
    Click up if you have successfully reached Capital One by calling +1 (888) 810-4013 phone number 0 0 users reported that they have successfully reached Capital One by calling +1 (888) 810-4013 phone number Click down if you have unsuccessfully reached Capital One by calling +1 (888) 810-4013 phone number 0 0 users reported that they have UNsuccessfully reached Capital One by calling +1 (888) 810-4013 phone number
    Capital One Bank Products
    +1 (800) 289-1992
    Click up if you have successfully reached Capital One by calling +1 (800) 289-1992 phone number 0 0 users reported that they have successfully reached Capital One by calling +1 (800) 289-1992 phone number Click down if you have unsuccessfully reached Capital One by calling +1 (800) 289-1992 phone number 0 0 users reported that they have UNsuccessfully reached Capital One by calling +1 (800) 289-1992 phone number
    Capital One 360 Products
    +1 (800) 946-0332
    Click up if you have successfully reached Capital One by calling +1 (800) 946-0332 phone number 0 0 users reported that they have successfully reached Capital One by calling +1 (800) 946-0332 phone number Click down if you have unsuccessfully reached Capital One by calling +1 (800) 946-0332 phone number 31 31 users reported that they have UNsuccessfully reached Capital One by calling +1 (800) 946-0332 phone number
    Auto Financing
    +1 (877) 464-2151
    Click up if you have successfully reached Capital One by calling +1 (877) 464-2151 phone number 0 0 users reported that they have successfully reached Capital One by calling +1 (877) 464-2151 phone number Click down if you have unsuccessfully reached Capital One by calling +1 (877) 464-2151 phone number 0 0 users reported that they have UNsuccessfully reached Capital One by calling +1 (877) 464-2151 phone number
    Home Loans
    +1 (866) 435-6299
    Click up if you have successfully reached Capital One by calling +1 (866) 435-6299 phone number 0 0 users reported that they have successfully reached Capital One by calling +1 (866) 435-6299 phone number Click down if you have unsuccessfully reached Capital One by calling +1 (866) 435-6299 phone number 0 0 users reported that they have UNsuccessfully reached Capital One by calling +1 (866) 435-6299 phone number
    Home Equity
    +1 (800) 926-1000
    Click up if you have successfully reached Capital One by calling +1 (800) 926-1000 phone number 0 0 users reported that they have successfully reached Capital One by calling +1 (800) 926-1000 phone number Click down if you have unsuccessfully reached Capital One by calling +1 (800) 926-1000 phone number 0 0 users reported that they have UNsuccessfully reached Capital One by calling +1 (800) 926-1000 phone number
    Personal Loan
    +1 (855) 780-5047
    Click up if you have successfully reached Capital One by calling +1 (855) 780-5047 phone number 0 0 users reported that they have successfully reached Capital One by calling +1 (855) 780-5047 phone number Click down if you have unsuccessfully reached Capital One by calling +1 (855) 780-5047 phone number 0 0 users reported that they have UNsuccessfully reached Capital One by calling +1 (855) 780-5047 phone number
    Investing Products
    +44 800 952 5267
    Click up if you have successfully reached Capital One by calling +44 800 952 5267 phone number 4 4 users reported that they have successfully reached Capital One by calling +44 800 952 5267 phone number Click down if you have unsuccessfully reached Capital One by calling +44 800 952 5267 phone number 22 22 users reported that they have UNsuccessfully reached Capital One by calling +44 800 952 5267 phone number
    United Kingdom
    +44 344 481 4814
    Click up if you have successfully reached Capital One by calling +44 344 481 4814 phone number 1 1 users reported that they have successfully reached Capital One by calling +44 344 481 4814 phone number Click down if you have unsuccessfully reached Capital One by calling +44 344 481 4814 phone number 25 25 users reported that they have UNsuccessfully reached Capital One by calling +44 344 481 4814 phone number
    United Kingdom
    +1 (800) 304-9102
    Click up if you have successfully reached Capital One by calling +1 (800) 304-9102 phone number 0 0 users reported that they have successfully reached Capital One by calling +1 (800) 304-9102 phone number Click down if you have unsuccessfully reached Capital One by calling +1 (800) 304-9102 phone number 0 0 users reported that they have UNsuccessfully reached Capital One by calling +1 (800) 304-9102 phone number
    Capital One Recruiting
    More phone numbers
  3. Capital One emails
  4. Capital One address
    15000 Capital One Dr., Richmond, Virginia, VA23238, United States
  5. Capital One social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 09, 2026
  7. View all Capital One contacts
Capital One Category
Capital One is ranked 6 among 353 companies in the Banks category
#04 Charles Schwab & Co. Charles Schwab & Co. #05 FISGlobal.com / Certegy FISGlobal.com / Certegy #06 Capital One Capital One #07 Deutsche Bank / DB.com Deutsche Bank / DB.com #08 JPMorgan Chase JPMorgan Chase

Most discussed Capital One complaints

scam and cheating!
1
(opinions to this review)
 unfair interest practice
1
(opinions to this review)
Capital One Alternatives
Truist Bank (formerly BB&T Bank) 983 reviews Santander Bank 13 reviews Huntington Bank 250 reviews WestPac Banking 14 reviews ATB Financial (Corporate Office) 6 reviews