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CB Movies AMC Theatres Complaints #42-61
AMC Theatres

AMC Theatres review: Concession stand disgust

T
Author of the review
8:32 am UTC
Verified customer The reviewer confirmed their account using Google. Learn more

We went to AMC Theaters in Phoenix Arizona Westgate to see a movie asteroid City at 3:30 on June 25th, 2023. We pre-ordered our popcorn, we ordered a drink and when we went to the station to get the drink there was used ice on all stands with leftover soda.. no ice in all machines. When we got our popcorn it was cold and stale. When we went to the butter stand it was absolutely disgusting. There was popcorn, butter all over the butter stand counter. We had to physically clean it ourselves, just to add butter. The floor was covered with popcorn and butter or shoes stuck to the ground. Disgusting & Dirty

Desired outcome: Please refund everything, worse Theater. Need more staff to clean!

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    11500 Ash Street, Leawood, Kansas, 66211, United States
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