American Laser Skincare review: class action in texas ( 5 comments)

I thought Ken Quat was supposed to be in Massachusetts.

I WOULD LIKE TO WARN EVERYONE INTERESTED IN GETTING TREATMENT AT ANY AMERICAN LASER CENTER LOCATION

I GOT A FREE $400 PACKAGE TOWARDS LASER HAIR REMOVAL
WHILE I WAS DOING MY CONSULTATION THEY TOLD ME ABOUT AMERISMOOTH WHICH REMOVES CELLULITE WITH LASERS
SO I AGGRED TO DO IT ON THE BACK OF MY LEGS
MY FIRST THREE SESSIONS THE LASER HEAD WAS BROKEN AND THEY USED IT ANYWAY, I NOTICED NO IMPROVEMENT
BY THE 4TH TREATMENT THEY HAD TO RESCHEDULE ME 2 TIMES
THEN TO TOP IT ALL OFF WHEN I FINALLY WENT IN THERE THEY BURNED ME!

I HAVE LASER BURNS ALL OVER THE BACK OF MY LEGS
THEY WERE REALLY RED AND PAINFUL AT FIRST
THEN TURNED INTO BLISTERS
WHICH THEN POPPED
AND GOT INFECTED
NOW I KNOW THEY WILL POTENTIALLY SCAR

WHEN SHE TOOK THE LASER OFF MY SKIN I SAW THE SMOKE COMING OFF IT IN THE MIRROR
HER RECATION WASN'T SHOCKED BUT MORE OF "WOAH, HOPE SHE DIDN'T SEE THAT"
I AM SO ENGRAGED I KEEP TRYING TO CALL AND GET MY MONEY BACK
NO CALLS
NOTHING

IT WAS $2, 147 TOTAL AND I'VE ALREADY PAYED IT OFF

I AM GETTING PERSUING THIS UNTIL I GET MY MONEY BACK
I SUGGEST YOU DON'T EVEN START TREATMENT HERE

I went through the BBB online and filed a complaint only to receive a response from some legal clerk at American Laser who says they have a ZERO REFUND POLICY. Does not matter if I never received a treatment. They ran my credit card and apparently there is fine print in the contract that states NO REFUND even if services are NEVER performed. I am so upset this company is still in business. They are crooks and if I can't get my money back I want everyone in the world to know AMERICAN LASER IS A SCAM!

I starting looking into customer reviews on American Laser Center after receiving 8 treatments and still not satisfied with the results. I just wished I would've done this before I handed over the money. Anyway, I looked at my original receipt from ALC and the fine print at the bottom said that "If no services are performed under this agreement, a refund will be issued at customer's written request minus a ten percent administrative fee." So maybe you can find your receipt too and see if it says the same thing. Hope this helps.
On a side note, I don't think I'll be going to any of the remaining treatments now that I've read of all the horrible blisters and such that others have been complaining about. For one the original office I signed up the contract with moved and now the clinic I'm going to is about 3 hours drive and recently they kept changing my appointment time without notifying me so I'd drive 3 hours there just to find out that my appointment had been rescheduled. For that reason along I've seen 3 other clients stormed in the office saying that they wanted refund or threatened for law suit. It's too bad I never saw any of that when I went in for the initial consultation (the original office was much nicer and friendly and more organized, probably because it was independently owned and operated).

I am in the process of suing ALC. They burned me, never informed me of any risks or had me sign a consent form before the procedure, promised to correct it but did not and then started canceling all my appointments with just a few hours notice. When I tried contacting their corporate offices or a higher up manager no one returned my calls.

Anyone else in the Los Angeles, California area have trouble with them? Let's sue them. Please contact me by email: shantilly9@yahoo.com