Audatex review: Audatex estimating

January 2026 signed up to try the estimating system as a 90-day pilot. Customer service was terrible always put on hold then phone line would drop before I could talk to anyone. The billing department debited my account in March way before the contract date. First payment was supposed to be billed May 1st, 2026.
I have been trying to get a refund since March 30th only to be told they are in the reviewing process.