Order ID: [protected] Order Date: Aug. 20, 2015 Amount $29.99 Total was $32.09 My computer is not working now, because it went black. So I had to get another computer, I want my money back, cause it ruint my computer and I don't want ANY Avast program in my new one. So I would like a refund of $32.09. I been through this before trying to get a refund. Please can I have a refund, soon? Thank you!
Hey there, sorry to hear about your issues with AVAST; as I've had nothing but great paid & free protection from there programming for a decade plus, on a variety of platforms both PC & Mac (Avast saved my computers a number of times ). I suggest it isn't AVAST causing your issues; however in this day and age $32 only buys you lunch - so you went hungry for a day. I'm guessing you could have altered some of the standard settings by AVAST which may have caused your issues, go into windows and revert to a previous time and remove the program if you feel strongly about the matter. I suggest you do not; let it run in the back ground as one day it may well save you a little more than $32.00. I've been intrinsically hacked before, all I can say is it isn't fun. Please re-read AVAST instructions. Black screen of death BSOD is easily fixed by a professional (google it), but viruses can cause major problems and are not easily resolved - personal details is just the start of identity fraud. I also fully comprehend IT problems are extremely frustrating, so relax, chill out (have a coffee) and plan how to resolved the problem - it does you no good trying to fix IT with a hot head - [censored] HAPPENS. As human beings we look to closely at coincidences as fact, I'm guilty of that too! Good luck to a positive conclusion