Menu
Write a review
File a complaint
Banfield Pet Hospital

Banfield Pet Hospital review: killed my dog! ( 1 comment)

Y
Author of the review
2:49 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I took my 2 dogs for the very first time using the insurance plan and all the paperwork I had for both of them.One of them had a dental procedure and both just general check and vaccines.
My younger dog had some of the vaccines couple months ago and they gave them to my dog again!

I swear if something happens to my dog they wont have anywhere to go! I will make to suspend their licenses! THE REASON I SAY THIS IS BECAUSE MY OLDER DOG HAD A DENTAL CHECK WHICH WAS UNDER ANESTHESIA AND I WAS NEVER TOLD ABOUT THE COMPLICATIONS AND MY 6YO MALE DOG, SUPER HEALTHY DOG BECAUSE EVEN THEM SAW IT ON THE RESULTS HAS FOUND AFTER 3 DAYS OF THE PROCEDURE DEAD AT HOME! THIS *** PEOPLE KILLED MY DOG!

The best part is when I go there they said I signed a form where I assume all the responsibility if something happens to my dog, well yes I signed a form but when I asked the girl who was "helping me" said it was just a drop off form which IT WAS NOT! now my dog is dead my other dog vaccinated twice in less than 2 months! THEIR STAFF IS JUST RIDICULOUS! THEY DONT KNOW WHAT IN THE *** THEY ARE DOING!

I asked for an autopsy and one of them said they could only check for bites just in case it was because a spider, etc. and that I will have to pay for the autopsy if I wanted it! well GUESS WHAT!? I took my dog's dead body to them and they had to pay for it!

I took my dog to them thinking I will keep him healthy and 3 days later of the first visit my dog is dead!

DONT EVER GO TO THIS PEOPLE!because is obvious all thay care is about money!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments
Add a comment
L
L
Linda Tremonti
Madison, US
Send a message
Nov 25, 2023 11:57 am UTC

On Friday morning Oct 27, 2023, my husband drove the nearly 40 min drive to Banfield in Conyers to take our 2 minpins to what’s been their bi-annual checkup and any vaccinations. He picked them up that Fri afternoon, and we noticed when they got home, that Rudi was showing signs of dire distress, with Thor, who is a little heavier in size, not too far behind. They refused to eat, drink water, and had trouble walking. For the 1st time ever, Rudi was unable to stand up, jump up on the bed and their sofa, and within minutes, he suddenly disappeared for a few hours as we looked everywhere for him. We found him underneath the brush in the backyard, and immediately we rushed him to our local Vet here in town, who soon told us to rush him to Animal Hospital, because Rudi was dying. At the Animal Hospital we waited in a room, and only a few minutes later, they rushed us in to see him, because, they said he was dying, and had only seconds to live. We watched our boy die right there in front of us, and there was absolutely nothing none of us could do to save him. This also happened the year before, but thank God for having a good and caring Vet here in town who after Rudi got his shots, etc at Banfield that same day, but within hours went into convulsions that day in 2022, where someone had suggested that maybe Rudi received a little bit too much in one visit, including teeth cleaning. My family and I are so devastated, and also because our local Vet had to put Thor to sleep 3 days later, saying that both Thor and Rudi had some kind of cancer, but we never saw our boys sick one day, and their Vet Dr. Martin at Banfield never mentioned that to us, in the 11 yrs; 2 mos, we signed Rudi up with them as a puppy. The thing that bothers me is, when our local Vet called Banfield to say Rudi was very sick both times, Dr Martin (Banfield) has never bothered to call and inquire about Rudi’s condition, including Rudi and Thor’s immediate insufferable and painful death, only a few hours after they both had, what came to be their last and final bi-annual health check, at their scheduled appointment on Friday Oct 27, 2023 at 9 a.m. with their Veterinarian Pet Healthcare plan at Banfield in Conyers, GA. The next day, at Covington, GA Animal Hospital Sat. Oct 28, 2023, my husband and I, along with our adult son and daughter who was there with us, watched, as our wonderful forever healthy and happy family fur baby boy, “Rudi toots”, as I called him, stared at me (mommy) with those big brown eyes of his, while he lay on his side on the table in the hospital emergency room, and breathed his last breath. I want Banfield Conyers, Georgia to be held 100% accountable and responsible for our Rudi and Thor’s unnecessary painful and shocking death, because I will always believe, that our Rudi and Thor, horrifically died from an ‘overdose’ of an extra pet vaccination serum, whatever, etc, administered by ‘someone’ at that particular Banfield in Conyers, Georgia.

View 0 more photos

More Banfield Pet Hospital reviews & complaints

Banfield Pet Hospital - my dog's dental cleaning 26
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Banfield Pet Hospital - customer service 11
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Banfield Pet Hospital - wellness care plan is a scam
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Banfield Pet Hospital - veternary abuse, company cover-up 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Banfield Pet Hospital - unquakified per care 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Banfield Pet Hospital reviews and complaints
  1. Banfield Pet Hospital Contacts

  2. Banfield Pet Hospital phone numbers
    Click up if you have successfully reached Banfield Pet Hospital by calling +1 (866) 894-7927 phone number 1 1 users reported that they have successfully reached Banfield Pet Hospital by calling +1 (866) 894-7927 phone number Click down if you have unsuccessfully reached Banfield Pet Hospital by calling +1 (866) 894-7927 phone number 0 0 users reported that they have UNsuccessfully reached Banfield Pet Hospital by calling +1 (866) 894-7927 phone number
    100%
    Confidence score
    Corporate Headquarters
    Click up if you have successfully reached Banfield Pet Hospital by calling +1 (877) 500-2288 phone number 0 0 users reported that they have successfully reached Banfield Pet Hospital by calling +1 (877) 500-2288 phone number Click down if you have unsuccessfully reached Banfield Pet Hospital by calling +1 (877) 500-2288 phone number 1 1 users reported that they have UNsuccessfully reached Banfield Pet Hospital by calling +1 (877) 500-2288 phone number
    Hospital Experience Feedback
    Click up if you have successfully reached Banfield Pet Hospital by calling +1 (866) 277-7387 phone number 0 0 users reported that they have successfully reached Banfield Pet Hospital by calling +1 (866) 277-7387 phone number Click down if you have unsuccessfully reached Banfield Pet Hospital by calling +1 (866) 277-7387 phone number 0 0 users reported that they have UNsuccessfully reached Banfield Pet Hospital by calling +1 (866) 277-7387 phone number
    Enrollments and Information
    Click up if you have successfully reached Banfield Pet Hospital by calling +1 (866) 935-5738 phone number 0 0 users reported that they have successfully reached Banfield Pet Hospital by calling +1 (866) 935-5738 phone number Click down if you have unsuccessfully reached Banfield Pet Hospital by calling +1 (866) 935-5738 phone number 0 0 users reported that they have UNsuccessfully reached Banfield Pet Hospital by calling +1 (866) 935-5738 phone number
    Billing or Payment Information
    Click up if you have successfully reached Banfield Pet Hospital by calling +1 (888) 649-2716 phone number 0 0 users reported that they have successfully reached Banfield Pet Hospital by calling +1 (888) 649-2716 phone number Click down if you have unsuccessfully reached Banfield Pet Hospital by calling +1 (888) 649-2716 phone number 0 0 users reported that they have UNsuccessfully reached Banfield Pet Hospital by calling +1 (888) 649-2716 phone number
    Questions and Plan Cancellation
    Click up if you have successfully reached Banfield Pet Hospital by calling +1 (877) 656-7146 phone number 0 0 users reported that they have successfully reached Banfield Pet Hospital by calling +1 (877) 656-7146 phone number Click down if you have unsuccessfully reached Banfield Pet Hospital by calling +1 (877) 656-7146 phone number 0 0 users reported that they have UNsuccessfully reached Banfield Pet Hospital by calling +1 (877) 656-7146 phone number
    Website Questions and Comments
    Click up if you have successfully reached Banfield Pet Hospital by calling +1 (360) 254-0362 phone number 0 0 users reported that they have successfully reached Banfield Pet Hospital by calling +1 (360) 254-0362 phone number Click down if you have unsuccessfully reached Banfield Pet Hospital by calling +1 (360) 254-0362 phone number 0 0 users reported that they have UNsuccessfully reached Banfield Pet Hospital by calling +1 (360) 254-0362 phone number
    More phone numbers
  3. Banfield Pet Hospital emails
  4. Banfield Pet Hospital address
    18101 SE 6th Way, Vancouver, Washington, 98683, United States
  5. Banfield Pet Hospital social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 16, 2026
  7. View all Banfield Pet Hospital contacts