My complaint is about the unprofessionalism/bad customer service at Bronx Honda. I was told a deposit of 500.00 was needed to inquire about financing through a bank. I gave them the 500.00, but than decided per what the Accounting Department told me that the down payment the bank required from me was too much money. I decided not to go for the car deal and asked for my deposit to be returned. In trying to get my deposit back, I spoke with several individuals in management and I was yelled at, ignored, lied to, insulted and had the phone hung up on me several times. I refused to go away and be quiet and I finally got my deposit back but this was an extremely emotionally abusive experience and I won't be found within two feet of this dealership ever again. Also, I would like for it to be noted that they appear to be okay with you until they are sure they are not going to be able to sell you a car and then you are treated like garbage.