CB Vehicle Rental and Leasing Budget Rent A Car Fraudlent rental: RA # is carelessly written it is either 680955030 or 680755030

Budget Rent A Car review: Fraudlent rental: RA # is carelessly written it is either 680955030 or 680755030

jasper clark of NEW HOPE, US

Aug 20, 2023 6:07 pm EDT

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I rented a car in Denver CO starting Saturday 8/19/23 and returned it yesterday 8/19/23. The RA # is carelessly written it is either

680955030 or 680755030, see the attached photo.

My contract involved a Toyota Camry. Instead I was a assigned a “LEMON”, a Nissan Rogue which was AWFUL!

1. the cruise control DID NOT WORK

2. Bluetooth DID NOT WORK

3. It consumed an extraordinary amount of fuel

4. The transmission at times, did not shift and a few times stayed in low. I moved the lever into automatic a few times.

5. When I entered it, the display included “maintenance required” (probably 15,000 mile service).

I have rented from Budget for 40 years and never had any problems.

This vehicle that you loaned me was HORRIBLE. I tried to exchange it several times in Laramie, WY but there is no Budget service there and your phone customer service is awful, assuming deliberately awful.

This rental cost me nearly $600 and the car was so bad that the experience has been near FRAUDULENT!

Let us resolve this issue.

Honestly,

Joseph Bayman

[protected]

Desired outcome: Full refund

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