Ford

Yesterday I had to take our 2017 Ford Escape on to Regina to have the PTU seal replaced. The dealership, Bennet Dunlop does not provide courtesy cars, but offered a shuttle to take us to one place. We had been told that the service would take about 4 hours and we could rent a car from Enterprize.

Why, since then repair was done under warranty, and this was a fault of the car, why am I forced to pay for the rental? I did not want to waste our trip in to Regina to do just one thing, and so was forced by your company policy to rent a car.

I was charged $39.82 to have a "warranty repair" on my 2017 ford Escape. Why?