CB Internet Providers Optimum

Optimum review: Same crap different day

Gailisha of US

Apr 27, 2026 12:27 am UTC

Verified customer

Featured review

I only receive internet services from Optimum. The way my bill looks you would think that I have all three services. I am a disabled woman with a teenage son. I was treated poorly over the phone by Amad and then again got no results from Shahd. I made a payment a couple of weeks ago and now they want me to pay an additional 100 dollars no exception. I can never catch up because the fees you charge for being late are just the same as adding another bill on. Unfortunately my services will be interrupted by morning so I am in search of another provider. I like the service but the fees and the poor customer service is why I will seek another provider. Thank you.

Recommendation: If you want poor customer service and no results try optimum

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Optimum Contacts

Optimum phone numbers

+1 (866) 200-7273

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Customer Service

+1 (973) 230-6048

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New Jersey, CS

+1 (973) 230-2037

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New Jersey, Sales

+1 (203) 870-2583

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Connecticut, CS

+1 (203) 870-2492

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Connecticut, Sales

+1 (631) 393-0637

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Long Island, CS

+1 (631) 393-0707

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100%
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Long Island, Sales

+1 (718) 860-3514

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NY: Bronx / Brooklyn / Westchester, CS

+1 (718) 975-1140

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NY: Bronx / Brooklyn / Westchester, Sales

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Optimum emails

contact@optimum.com

100%
Confidence score: 100%

Support

Optimum address

6 Corporate Center Drive, Melville, New York, 11747, United States

Optimum social media
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Apr 27, 2026
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