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CB Cleaning Services Care.com Complaints #262-281
Care.com

Care.com review: signed up for 1 month, and have been charged every month ever since ( 2 comments)

T
Author of the review
9:27 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I signed up for a 1 month subscription only to find 6 months later I am still being charged! How can I trust these people to do a background check on a babysitter with these kind of principles?! To make things worse, I was inundated with emails from babysitters and found none that I could hire. I definitely do NOT recommend! beware of credit card SCAM!

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E
E
eva33
Savannah, US
1 complaint
2 comments
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Nov 04, 2015 9:07 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Same thing happened to me, totally ridiculous!

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J
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Jax Lee
Stamford, US
1 complaint
1 comments
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Jan 25, 2016 11:22 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Same thing happened to me. They are robbing busy mothers blind with their ambiguous billing procedures. unethical!

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  1. Care.com Contacts

  2. Care.com phone numbers
    +1 (877) 227-3115
    Click up if you have successfully reached Care.com by calling +1 (877) 227-3115 phone number 0 0 users reported that they have successfully reached Care.com by calling +1 (877) 227-3115 phone number Click down if you have unsuccessfully reached Care.com by calling +1 (877) 227-3115 phone number 3 3 users reported that they have UNsuccessfully reached Care.com by calling +1 (877) 227-3115 phone number
    United States
    +61 180 085 4593
    Click up if you have successfully reached Care.com by calling +61 180 085 4593 phone number 0 0 users reported that they have successfully reached Care.com by calling +61 180 085 4593 phone number Click down if you have unsuccessfully reached Care.com by calling +61 180 085 4593 phone number 4 4 users reported that they have UNsuccessfully reached Care.com by calling +61 180 085 4593 phone number
    Australia
    +64 800 449 561
    Click up if you have successfully reached Care.com by calling +64 800 449 561 phone number 0 0 users reported that they have successfully reached Care.com by calling +64 800 449 561 phone number Click down if you have unsuccessfully reached Care.com by calling +64 800 449 561 phone number 2 2 users reported that they have UNsuccessfully reached Care.com by calling +64 800 449 561 phone number
    New Zealand
    +1 (781) 899-1317
    Click up if you have successfully reached Care.com by calling +1 (781) 899-1317 phone number 0 0 users reported that they have successfully reached Care.com by calling +1 (781) 899-1317 phone number Click down if you have unsuccessfully reached Care.com by calling +1 (781) 899-1317 phone number 0 0 users reported that they have UNsuccessfully reached Care.com by calling +1 (781) 899-1317 phone number
    More phone numbers
  3. Care.com emails
  4. Care.com address
    77 4th Avenue, North, Waltham, Massachusetts, 02451, United States
  5. Care.com social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 16, 2026
  7. View all Care.com contacts
Care.com Category
Care.com is ranked 1 among 36 companies in the Cleaning Services category
#01 Care.com Care.com #02 Handy Handy #03 The Cleaning Authority The Cleaning Authority #04 Fantastic Services Fantastic Services #05 Puroclean Emergency Restoration Services Puroclean Emergency Restoration Services

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