Chime review: No regard for human life!

I'm a customer of chime. I have my social security direct deposited in my chime account. This heartless un customer friendly banking company don't care about you or anything that has to do with their customers. I went on vacation got stranded in the dessert in nevada. Walked ten miles to use my card to buy water.. Tried to get into my account on my phone, with my phone number, my fingerprint and got a message from chime that I needed to scan my id... Mind you I just used biometrics my fingerprint that I set up for my account as security and suddenly while i'm stranded in the dessert my fingerprint isn't good enough to get into my own account.. Even after calling and verifying to chime support that it was indeed me and I was stranded in the dessert they still insisted I scam my id for proof it was me... How have we come so far into this world of tech apps, technology, and ai that even after validating with chime support who I was, with my fingerprint, the security I set up on my account, could you as a "caring about your customers company be more worried about an id scan than the human life of one of your customers stranded in a nevada dessert trying to get into their account to access their money in order to get water to survive on... I'm so disgusted by the actions and behavior of this company, they should literally be sued for leaving a human life one of their loyal customers for dead in a nevada dessert over a [censored] id scan even though I already verified my identity with my fingerprint, phone number and a call to support... Un real.. I'm still in the dessert and if I die cause of this. I want chime boycotted... Less than 1 star don't risk your life getting involved with this company. They do not have your back, they don't care about human life!

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