CB Internet Providers Cox Communications Complaints #562-581

Cox Communications Reviews and Complaints

Cox Communications review: email settings

Linda Bres of Burke, US

Sep 08, 2014 9:27 pm UTC

Resolved

I need my email inbox "settings" to display 100 items per page as cox permits. Despite my making the change to 100 display items as per cox directions my email inbox does not display 100 items. When I am able to try to contact cox support in the evenings (10 pm est) I receive either messages for "longer than usual wait times" recording for holding over 10 mins+ and the chat option always says it no representatives are available either. I have sent 2 emails to cox support & have received no adequate response. They can make this change for me easily if I could only reach them. Help

I need my Email Inbox "Settings" to display 100 Items per page as Cox permits. Despite my making the change to 100 display items as per Cox directions my Email Inbox does not display 100 items. When I am able to try to contact Cox Support in the evenings (10 pm EST) I receive either messages for "longer than usual wait times" recording for holding over 10 mins+ AND the Chat Option always says it no representatives are available either. I have sent 2 emails to Cox Support & have received no adequate response. They can make this change for me easily if I could only reach them. HELP

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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+1 (888) 278-6660

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+1 (800) 234-3993

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+1 (866) 961-0027

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connectnow@cox.com

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Cox Communications address

6205-B Peachtree Dunwoody Road NE, Atlanta, Kansas, 30328, United States

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