CVS review: extra long waits on telephone and medication refills

I have done business with CVS for years but I will either find a better place or start using another pharmacy. I have NEVER been left on hold for greater than twenty minutes anywhere! Nobody called me to say that they were out of my medication and once I was finally told I was not told that it could not be picked up until LATE the next day. My daughter also made two trips for me for this same prescription!

There were no other cars in the line for this pharmacy! It did not have any indication of being busy. This store needs evaluation and education about their lack of professionalism!