CVS review: refusal to help ( 2 comments)

I've been obtaining my presecriptions from this pharmacy for over a year. Everytime I do, the prices of my prescriptions is lower than the normal because of discounts and coupons that my doctor has given me. When the price is not what I usally pay, I say something to the cashier and they, in turn, look in their computer system and realize that I do have a discount and proceed to reprocess my prescription so that I can get the lower rate. On Friday, March 18, I went in the pick up my 3 prescriptions, expecting to have to pay $30.00 and no more. When the pharmacist himself rang up the order and told me it was $75.00, I about had a heartattack. When I mentioned that every time in the past that these prescriptions had only been $30.00, he told me to call my insurance company and, basically, take it up with them. He refused to look into the computer system to even see what I had been paying in the past. Now, prior to this, I over heard a converstation that this pharmacist was having with another employee who was on the on phone with a customer talking about a prescription or prescriptions that had either been misplaced or someone else had picked up. I guess, because the pharmacist was already in a BAD MOOD, I guess he decided to take his frustration on me. If I have to go in the future to pick up prescriptions and this pharmacists is there, I will NOT be picking up the prescriptions at that time!