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CVS review: refuse help treat my pain ( 1 comment)

T
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12:23 am UTC
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I work in CVS minute clinic in Naperville IL. this afternoon seeking treatment due shoulder injury... after filled out all personal information ...doctor finally showed up from lunch break...
She asked me who is my current doctor..then told me she can't help me because i have medicare insurance ...  I told her  ok..I can pay from my own pocket if she can not accept my current insurance...I am in pain and need her help.. she said sorry ..unfortunately, she can not help me because  i have medicare? doesn't make sense to me...
I am extremely disappointed and felt abundant from a doctor who suppose to help her patient...I work out with my pain and suffer ...  

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Wine Is Good
Wine Is Good
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May 09, 2016 7:52 am UTC

Do they take Medicare? There may be federal or state policies against treating Medicare patients. You work there, find out.

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