CB Airlines and Air Travel Delta Air Lines Flight 2586 and Connecting Flight 1549 to ATL on 12/30/23

Delta Air Lines review: Flight 2586 and Connecting Flight 1549 to ATL on 12/30/23

Nancy Trujillo of US

Dec 31, 2023 2:53 pm EST

Verified customer

Featured review

On Saturday December 30 I was flying home to Atlanta from Boise, ID. I had a Skymiles ticket for these flights. First of all, I arrived early and inquired about getting on the earlier non-stop flight to ATL. Even though ther were seats available I was not able to make the change nor was I offered the possibility to fly stand by. I was just told that I had to call reservations. I have been a Delta Skymiles member for 30 years. I realize terms have changed but good customer service would have been appreciated. As it turned out, my checked bag went on the earlier flight.

I waited for my scheduled flight which was delayed. Once we departed from Boise, about an hour late, the flight was uneventful. A very helpful transport person helped me identify my connecting gate and then encouraged me to ride to the gate since it was very far away and time was tight. I arrived at my connecting gate to learn that the next flight was also delayed. The delay was pretty close to an hour. Then the plane had to be de-iced, further delaying departure. (I appreciate the safety measure) Finally we departed for ATL. Upon arrival at ATL, now very late (an hour), there were no airline staff there to greet the plane, extend the jetway or open the door. We learned that the closest and only qualified staff was at the F gate, we arrived at A. The maintenance staff was able to extend the jetway, but were not authorized to open the plane door. To add to the frustration, the trains were not working so the one person that could let us out had to walk from F to A, about a 30-40 minute further delay. We sat for another hour waiting for someone to open the door. Very poor planning, horrible customer service. I was so disappointed that this was Delta. Finally deplaned at 2:05am then had a 2 hour drive home. I have always prefered to fly Delya but will now will consider all of my options.

Desired outcome: I don't really expect anything, but I needed to tell my story. Perhaps a review of this situation (root cause analysis) can help prevent things like this from happening in the future.

Confidential Information Hidden: This section contains confidential information visible to verified Delta Air Lines representatives only. If you are affiliated with Delta Air Lines, please claim your business to access these details.

Delta Air Lines - selling companion/buddy passes 112

Resolved

Delta Air Lines - con artisit selling delta companion pass 44

Resolved

Delta Air Lines - personal items stolen out of luggage 11

Resolved

Delta Air Lines - changing name on skymiles account 9

Delta Air Lines - delta skymiles redemption 21

Resolved

Delta Air Lines - pilot scott w smith

Delta Air Lines - First class worst ever

Delta Air Lines - Heat was not on Flight 5366 6:18am to 8:32am Tues. 8-24-2021

Delta Air Lines - frustration

Delta Air Lines - An open ended flight credit I was promised and never provided.

View all Delta Air Lines reviews and complaints

Previous review Next review

0 comments

Add a comment

Delta Air Lines contacts

Delta Air Lines phone numbers

1800 144 917
1800 144 917

Click up if you have successfully reached Delta Air Lines by calling 1800 144 917 phone number 38 38 users reported that they have successfully reached Delta Air Lines by calling 1800 144 917 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling 1800 144 917 phone number 16 16 users reported that they have UNsuccessfully reached Delta Air Lines by calling 1800 144 917 phone number

71%
Confidence score

Australia

8800 700 0990
8800 700 0990

Click up if you have successfully reached Delta Air Lines by calling 8800 700 0990 phone number 2 2 users reported that they have successfully reached Delta Air Lines by calling 8800 700 0990 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling 8800 700 0990 phone number 1 1 users reported that they have UNsuccessfully reached Delta Air Lines by calling 8800 700 0990 phone number

67%
Confidence score

Russia

+1 (800) 123-6645
+1 (800) 123-6645

Click up if you have successfully reached Delta Air Lines by calling +1 (800) 123-6645 phone number 0 0 users reported that they have successfully reached Delta Air Lines by calling +1 (800) 123-6645 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +1 (800) 123-6645 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +1 (800) 123-6645 phone number

India

+1 (800) 266-0046
+1 (800) 266-0046

Click up if you have successfully reached Delta Air Lines by calling +1 (800) 266-0046 phone number 0 0 users reported that they have successfully reached Delta Air Lines by calling +1 (800) 266-0046 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +1 (800) 266-0046 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +1 (800) 266-0046 phone number

Mexico

+1 (888) 750-3284
+1 (888) 750-3284

Click up if you have successfully reached Delta Air Lines by calling +1 (888) 750-3284 phone number 0 0 users reported that they have successfully reached Delta Air Lines by calling +1 (888) 750-3284 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +1 (888) 750-3284 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +1 (888) 750-3284 phone number

USA and Canada

+44 207 660 0767
+44 207 660 0767

Click up if you have successfully reached Delta Air Lines by calling +44 207 660 0767 phone number 3 3 users reported that they have successfully reached Delta Air Lines by calling +44 207 660 0767 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +44 207 660 0767 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +44 207 660 0767 phone number

100%
Confidence score

United Kingdom

+353 16 590 298
+353 16 590 298

Click up if you have successfully reached Delta Air Lines by calling +353 16 590 298 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling +353 16 590 298 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +353 16 590 298 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +353 16 590 298 phone number

100%
Confidence score

Ireland

+64 99 772 232
+64 99 772 232

Click up if you have successfully reached Delta Air Lines by calling +64 99 772 232 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling +64 99 772 232 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +64 99 772 232 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +64 99 772 232 phone number

100%
Confidence score

New Zealand

+ 43 136 0277 3461
+ 43 136 0277 3461

Click up if you have successfully reached Delta Air Lines by calling + 43 136 0277 3461 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling + 43 136 0277 3461 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling + 43 136 0277 3461 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling + 43 136 0277 3461 phone number

100%
Confidence score

Austria

+ 32 26 200 183
+ 32 26 200 183

Click up if you have successfully reached Delta Air Lines by calling + 32 26 200 183 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling + 32 26 200 183 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling + 32 26 200 183 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling + 32 26 200 183 phone number

100%
Confidence score

Belgium

+45 82 332 721
+45 82 332 721

Click up if you have successfully reached Delta Air Lines by calling +45 82 332 721 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling +45 82 332 721 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +45 82 332 721 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +45 82 332 721 phone number

100%
Confidence score

Denmark

+33 892 702 609
+33 892 702 609

Click up if you have successfully reached Delta Air Lines by calling +33 892 702 609 phone number 2 2 users reported that they have successfully reached Delta Air Lines by calling +33 892 702 609 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +33 892 702 609 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +33 892 702 609 phone number

100%
Confidence score

France

+ 49 692 999 3771
+ 49 692 999 3771

Click up if you have successfully reached Delta Air Lines by calling + 49 692 999 3771 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling + 49 692 999 3771 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling + 49 692 999 3771 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling + 49 692 999 3771 phone number

100%
Confidence score

Germany

+39 238 591 451
+39 238 591 451

Click up if you have successfully reached Delta Air Lines by calling +39 238 591 451 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling +39 238 591 451 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +39 238 591 451 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +39 238 591 451 phone number

100%
Confidence score

Italy

+31 207 219 128
+31 207 219 128

Click up if you have successfully reached Delta Air Lines by calling +31 207 219 128 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling +31 207 219 128 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +31 207 219 128 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +31 207 219 128 phone number

100%
Confidence score

Netherlands

+47 22 001 701
+47 22 001 701

Click up if you have successfully reached Delta Air Lines by calling +47 22 001 701 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling +47 22 001 701 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +47 22 001 701 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +47 22 001 701 phone number

100%
Confidence score

Norway

+351 213 180 062
+351 213 180 062

Click up if you have successfully reached Delta Air Lines by calling +351 213 180 062 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling +351 213 180 062 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +351 213 180 062 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +351 213 180 062 phone number

100%
Confidence score

Portugal

+ 34 913 754 146
+ 34 913 754 146

Click up if you have successfully reached Delta Air Lines by calling + 34 913 754 146 phone number 2 2 users reported that they have successfully reached Delta Air Lines by calling + 34 913 754 146 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling + 34 913 754 146 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling + 34 913 754 146 phone number

100%
Confidence score

Spain

+46 851 992 216
+46 851 992 216

Click up if you have successfully reached Delta Air Lines by calling +46 851 992 216 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling +46 851 992 216 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +46 851 992 216 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +46 851 992 216 phone number

100%
Confidence score

Sweden

+41 848 000 872
+41 848 000 872

Click up if you have successfully reached Delta Air Lines by calling +41 848 000 872 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling +41 848 000 872 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +41 848 000 872 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +41 848 000 872 phone number

100%
Confidence score

Switzerland

+90 212 310 1999
+90 212 310 1999

Click up if you have successfully reached Delta Air Lines by calling +90 212 310 1999 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling +90 212 310 1999 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +90 212 310 1999 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +90 212 310 1999 phone number

100%
Confidence score

Turkey

+86 400 120 2364
+86 400 120 2364

Click up if you have successfully reached Delta Air Lines by calling +86 400 120 2364 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling +86 400 120 2364 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +86 400 120 2364 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +86 400 120 2364 phone number

100%
Confidence score

China

+852 800 965 716
+852 800 965 716

Click up if you have successfully reached Delta Air Lines by calling +852 800 965 716 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling +852 800 965 716 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +852 800 965 716 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +852 800 965 716 phone number

100%
Confidence score

Hong Kong

+81 570 077 733
+81 570 077 733

Click up if you have successfully reached Delta Air Lines by calling +81 570 077 733 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling +81 570 077 733 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +81 570 077 733 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +81 570 077 733 phone number

100%
Confidence score

Japan

+60 322 824 648
+60 322 824 648

Click up if you have successfully reached Delta Air Lines by calling +60 322 824 648 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling +60 322 824 648 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +60 322 824 648 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +60 322 824 648 phone number

100%
Confidence score

Malaysia

+63 28 418 800
+63 28 418 800

Click up if you have successfully reached Delta Air Lines by calling +63 28 418 800 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling +63 28 418 800 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +63 28 418 800 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +63 28 418 800 phone number

100%
Confidence score

Philippines

+966 114 613 688
+966 114 613 688

Click up if you have successfully reached Delta Air Lines by calling +966 114 613 688 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling +966 114 613 688 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +966 114 613 688 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +966 114 613 688 phone number

100%
Confidence score

Saudi Arabia

+65 63 363 371
+65 63 363 371

Click up if you have successfully reached Delta Air Lines by calling +65 63 363 371 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling +65 63 363 371 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +65 63 363 371 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +65 63 363 371 phone number

100%
Confidence score

Singapore

+27 114 088 200
+27 114 088 200

Click up if you have successfully reached Delta Air Lines by calling +27 114 088 200 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling +27 114 088 200 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +27 114 088 200 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +27 114 088 200 phone number

100%
Confidence score

South Africa

+82 798 651 7538
+82 798 651 7538

Click up if you have successfully reached Delta Air Lines by calling +82 798 651 7538 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling +82 798 651 7538 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +82 798 651 7538 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +82 798 651 7538 phone number

100%
Confidence score

South Korea

+94 112 680 398
+94 112 680 398

Click up if you have successfully reached Delta Air Lines by calling +94 112 680 398 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling +94 112 680 398 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +94 112 680 398 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +94 112 680 398 phone number

100%
Confidence score

Sri Lanka

+886 277 018 989
+886 277 018 989

Click up if you have successfully reached Delta Air Lines by calling +886 277 018 989 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling +886 277 018 989 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +886 277 018 989 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +886 277 018 989 phone number

100%
Confidence score

Taiwan

+66 22 535 169
+66 22 535 169

Click up if you have successfully reached Delta Air Lines by calling +66 22 535 169 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling +66 22 535 169 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +66 22 535 169 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +66 22 535 169 phone number

100%
Confidence score

Thailand

+971 26 713 033
+971 26 713 033

Click up if you have successfully reached Delta Air Lines by calling +971 26 713 033 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling +971 26 713 033 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +971 26 713 033 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +971 26 713 033 phone number

100%
Confidence score

UAE

+84 435 627 330
+84 435 627 330

Click up if you have successfully reached Delta Air Lines by calling +84 435 627 330 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling +84 435 627 330 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +84 435 627 330 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +84 435 627 330 phone number

100%
Confidence score

Vietnam

+54 800 666 0133
+54 800 666 0133

Click up if you have successfully reached Delta Air Lines by calling +54 800 666 0133 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling +54 800 666 0133 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +54 800 666 0133 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +54 800 666 0133 phone number

100%
Confidence score

Argentina

+55 800 761 0035
+55 800 761 0035

Click up if you have successfully reached Delta Air Lines by calling +55 800 761 0035 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling +55 800 761 0035 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +55 800 761 0035 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +55 800 761 0035 phone number

100%
Confidence score

Brazil

+56 800 202 020
+56 800 202 020

Click up if you have successfully reached Delta Air Lines by calling +56 800 202 020 phone number 1 1 users reported that they have successfully reached Delta Air Lines by calling +56 800 202 020 phone number Click down if you have unsuccessfully reached Delta Air Lines by calling +56 800 202 020 phone number 0 0 users reported that they have UNsuccessfully reached Delta Air Lines by calling +56 800 202 020 phone number

100%
Confidence score

Chile

More phone numbers