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CB Utility Services Direct Energy Services Complaints #42-61
Direct Energy Services

Direct Energy Services review: Bait-and-switch

S
Author of the review
9:38 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Direct energy is a scam. I signed up for 6.8 cents per kwh on 15-feb-2014, received a confirmation, and they subsequently wrote in an email on 6-mar-2014 that there was a problem and to call [protected], at which time they then said that the rate is now 9.7 cents per kwh.

That's bait and switch and that is illegal.

Consumers should file complaints with the attorney general, the bbb, [redacted].com, complaintsboard.com, and as many other consumer alert web-sites as possible.
[protected]@summars. Us
Confirmed directenergy. Account # [protected]

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  1. Direct Energy Services Contacts

  2. Direct Energy Services phone numbers
    +1 (855) 461-1926
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    Energy Customers, For Your Home
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    Small & Large Business, Natural Gas Triggers
    +1 (713) 877-3500
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    Head Office
    +1 (855) 334-3577
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    Home Services
    +1 (800) 830-5923
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    Business Energy
    +1 (800) 437-7265
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    Direct Energy Business
    More phone numbers
  3. Direct Energy Services emails
  4. Direct Energy Services address
    12 Greenway Plaza, Suite 600, Houston, Texas, 77046, United States
  5. Direct Energy Services social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2026
  7. View all Direct Energy Services contacts
Direct Energy Services Category
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