Menu
Register
Write a review File a complaint
CB Retail Stores Dollar General Horrible customer service
Dollar General

Dollar General review: Horrible customer service

G
Author of the review
12:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On April 9th at approximately 6:30 pm I had a terrible experience with an employee at the 1785 S 8th St Ste E, Colorado Springs, CO 80905 location. There were two female employees gossiping at the end of one of the aisles. As I approached the register, they both looked at me. I got to the register and waited. I leaned away from the register to see if one of the employees was coming. When the woman came to the register she said very angrily "Sorry you had to wait 30 seconds longer than you wanted to" I started to say "You saw me..." but I was cut off by her and she nastily said "I don't need your attitude, I can kick you out of this store." I was so flabbergasted, I didn't know how to respond to her. I just paid, and as I was walking to the door she sarcastically yelled out "Have a nice day ma'am." I have never experienced such rude, hateful, unprofessional service in my life. This particular woman always seems to be really angry that she has to wait on customers. She doesn't smile or acknowledge anyone when she is at the register. It's like she absolutely detests her job. As far as I am concerned, she has no business being in a customer service position.

I don't know her name, but she is average height, a little heavy with curly blonde hair, very pale complexion and blue eyes. She appears to be in her 30's or maybe early forties. I hope that this employee is disciplined for her behavior, so this sort of thing does not happen to other customers if it hasn't already.

Confidential Information Hidden: This section contains confidential information visible to verified Dollar General representatives only. If you are affiliated with Dollar General, please claim your business to access these details.

More Dollar General reviews & complaints

Dollar General - Dress code 58
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dollar General - store hours 15
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dollar General - tired manager 28
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dollar General - downsizing product / same price 29
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
0 comments
Add a comment
  1. Dollar General contacts

  2. Dollar General phone numbers
    +1 (877) 944-3477
    +1 (877) 944-3477
    Click up if you have successfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 944-3477 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone number
    Media Inquiries
    +1 (615) 855-5775
    +1 (615) 855-5775
    Click up if you have successfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (615) 855-5775 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone number
    Paid Advertising Inquiries
    +1 (888) 877-9374
    +1 (888) 877-9374
    Click up if you have successfully reached Dollar General by calling +1 (888) 877-9374 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (888) 877-9374 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone number
    Human Resources Inquiries
    +1 (800) 678-9258
    +1 (800) 678-9258
    Click up if you have successfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (800) 678-9258 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone number
    Customer Service Inquiries
    +1 (855) 275-3447
    +1 (855) 275-3447
    Click up if you have successfully reached Dollar General by calling +1 (855) 275-3447 phone number 1 1 users reported that they have successfully reached Dollar General by calling +1 (855) 275-3447 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number
    100%
    Confidence score
    Human Resources Inquiries
    More phone numbers
  3. Dollar General emails
  4. Dollar General address
    100 Mission Ridge, Goodlettsville, Tennessee, 37072, United States
  5. Dollar General social media
Dollar General Category
Dollar General is ranked 13 among 119 companies in the Retail Stores category