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I have noticed that the manager of the store is never there. It is always the assistant and the third key working. I asked an employee about this one time and the informed me that the manger is supposed to be there 40 hrs a weeks because she gets paid salary, that she puts herself on the schedule and never works those hours in fact there are times when she doesnt come in at all. Doesn't the cooperate office keep track of how many times a manager works a week. I was also informed that the other employees do most the work that she doesnt even do the task assigned to her . The employee that told me this no longer works for dollar general they got tired of the lack of hours given to employees .. Some of them are only getting 10 hours a week how are you supposed to survive on that... I believe this is one poorly ran store . Something needs to be done
The complaint has been investigated and resolved to the customer’s satisfaction.
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The customer is always right. "Serving Others" is Dollar General's slogan...sooo, what does it matter who delivers the problem to our ears. The agenda now is to find, fill, and fix the problem. And then hustle on to the next one til we get-r-done. Gotta love it. Dollar General is THE BEST!
On Feb.11 a good friend who had just lost her husband. Also her soul mate. This person from Family Dollar which is also hiring people from Family Dollar, his old stores and is taking care of them like they were his children. Guess what he is now a DM for DOLLAR GENERAL! Is'nt it against the rules to hire from a competor? He has a crew called a smart team which helps out the stores that need help. Someone gives him the authority to pick endvel stores where only his Family D. Who gives this man the right to pick and chose what stores has the help they need without working 70 hrs a week. 70 hrs a week under wc is wrong and this is the way that Family Dollar works not Dollar general