I am a valued customer and have been coming to this particular store practically on a daily basis. There has been a number of occasions where the staff will lock the doors 5 minutes prior to closing time which is 10:00pm M-F and Sundays. I had an even exchange and rushed to get there prior to closing and the two employees forbade me from going into the store to exchange 1 item. This was very frustrating especially when making a special trip to get there but yet they showed absolutely no empathy to their customer. I'll choose to find another location or comparable store the next time!
You can't get mad at places that want to lock their doors 5 minutes early. Coming to a store 5 minutes before they close is irresponsible because their clock may run 5 minutes faster than yours. They plan ahead by telling you when they are open, it is your job to respect that employees don't want to work extra hours or overtime just to kiss your a$$.