Menu
Write a review
File a complaint
Dunkin' Donuts

Dunkin' Donuts review: rihana ali/unfair treatment

K
Author of the review
7:42 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Hello, My name is Karima Thompson and I work as a shift leader over night for the Watermark Donut Company at 1420 Boylston st. I am contacting you because I am not being treated unfairly. I work 34 hrs a week 10 hrs a night and I'm a very hard worker. My manager Rihana Ali has taken me off the schedule this week because she heard i got a new job and shes upset. I did not give her a two week notice and i havent given her any reason to cut my entire schedule for the week. I have bills to pay and now I wont be able to pay them because of this unfair treatment. I went from 34 hrs to 0 hrs and something needs to be done to stop this from happening because it happens to alot of the employees whenever Rihana is upset. I lost my last apartment because of her doing this also in the past and being homeless isnt fun at all. i work to hard for this company to receive this treatment because of my managers personal feelings on me getting a new job. I would work all night without a break and she would come in and expect me to help with morning rush after 9hrs of work while im on my break. she yells and gets very rude and mean when there is a line. I tried to call out on one occasion, i was extremely sick coughing and throwing up everywhere so i called 5hrs early to let her know i wouldnt make it, she started yelling and told me if i didnt show up she would cut my hrs. I ended up working that night in extreme pain. Everytime she puts me to work with a specific employee she would blame me if the employee does something she knew she wasnt suppose to and its unfair. I have also witnessed her at the end of the work day take bagels and put them in the freezer and use them for the next few days incase the store runs out and i know this is wrong because whenever we defrost these bagels we are told not to let her boss see us when he is coming to visit. I love this company but this manager is absolutely out of control and very very disrespectful. After being treated this way my view on this entire company has changed. Something has to be done.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

0 comments
Add a comment

More Dunkin' Donuts reviews & complaints

View all Dunkin' Donuts reviews and complaints
  1. Dunkin' Donuts Contacts

  2. Dunkin' Donuts phone numbers
    Click up if you have successfully reached Dunkin' Donuts by calling +1 (800) 447-0013 phone number 0 0 users reported that they have successfully reached Dunkin' Donuts by calling +1 (800) 447-0013 phone number Click down if you have unsuccessfully reached Dunkin' Donuts by calling +1 (800) 447-0013 phone number 0 0 users reported that they have UNsuccessfully reached Dunkin' Donuts by calling +1 (800) 447-0013 phone number
    DD Perks & Mobile App Questions
    Click up if you have successfully reached Dunkin' Donuts by calling +1 (800) 859-5339 phone number 0 0 users reported that they have successfully reached Dunkin' Donuts by calling +1 (800) 859-5339 phone number Click down if you have unsuccessfully reached Dunkin' Donuts by calling +1 (800) 859-5339 phone number 0 0 users reported that they have UNsuccessfully reached Dunkin' Donuts by calling +1 (800) 859-5339 phone number
    Feedback
    Click up if you have successfully reached Dunkin' Donuts by calling +1 (781) 737-5132 phone number 0 0 users reported that they have successfully reached Dunkin' Donuts by calling +1 (781) 737-5132 phone number Click down if you have unsuccessfully reached Dunkin' Donuts by calling +1 (781) 737-5132 phone number 0 0 users reported that they have UNsuccessfully reached Dunkin' Donuts by calling +1 (781) 737-5132 phone number
    Dunkin' Brands
    Click up if you have successfully reached Dunkin' Donuts by calling +1 (781) 737-3000 phone number 0 0 users reported that they have successfully reached Dunkin' Donuts by calling +1 (781) 737-3000 phone number Click down if you have unsuccessfully reached Dunkin' Donuts by calling +1 (781) 737-3000 phone number 0 0 users reported that they have UNsuccessfully reached Dunkin' Donuts by calling +1 (781) 737-3000 phone number
    Headquarters
    More phone numbers
  3. Dunkin' Donuts emails
  4. Dunkin' Donuts address
    130 Royal Street, Canton, Massachusetts, 02021, United States
  5. Dunkin' Donuts social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 16, 2026
  7. View all Dunkin' Donuts contacts
Dunkin' Donuts Category
Dunkin' Donuts is ranked 5 among 122 companies in the Restaurants and Dining category

Most discussed Dunkin' Donuts complaints

Coffee, customer service
2
(opinions to this review)