my son ordered a trailer of bare minerals makeup and used my credit card without my permission. which was shipped by this company and since I am disable and only leave the house to go to the doctors or once in awhile to the store I do not use makeup. so I called and cancelled it right when I found out the man on the phone told me to go ahead and use it until dec 8th then mail it back and since there was no paper work that came with it I ask for the address he said that it would be emailed to me along with some number but I never recieved it I was going to call but I couldn't find the number and got side tracked looking for it since I take percocet and morphine daily. I had slept for three days and when Iwoke up at 5:00 p.m and went on line to balance my back account thats when I found that at 10:00 on dec 8th they had charge my account 130.41 the bank gave me the phone # I called them the man on the phone refuse to work anything out with me or let me speak to a supervisor either MY son thought that it was only going to cost 29.95 like says on tv instead they ripped me off 130.41 even though I cancelled on time so I went on the internet and found a p.o. box to them and my son mailed it back to them if they would have given me the address when I ask for it or emailed it in two days like they had said they would have gotten it on time. I am asking everyone to beware of any product that says trial it is nothing but a scam to rip you off I have put in a claim with my bank and the better business bureua I'm on SSD so this was my food money for the rest of this month if you know anything else I can do please email me at [protected]@yahoo.com
my son did it as a surprise for me to try and cheer me up after having 7 back surgeries can depress you he did not know it was 130;41 it did say he thought it was 29;95 as advertised on tv
The complaint has been investigated and resolved to the customer’s satisfaction.