CB Vehicle Rental and Leasing Europcar International Car rental overcharge

Europcar International review: Car rental overcharge

Tatiana Botelho of US

Feb 21, 2024 11:33 am EST

Verified customer

Featured review

We had reserved a car for 8 days at a guaranteed price of EU 258.59 (Reservation #[protected]). Upon arrival to Barcelona Airport on February 11th , we were convinced into taking a larger car due to our additional luggage, including a lightweight box carrying three sails. The Europcar representative claimed that a taxi would cost over 300 Euros and that no taxi could accommodate our box. (We subsequently took a taxi, which cost us E$ 111, and accommodated both our luggage and ourselves without any trouble.)

Reluctantly, we agreed to take the larger car for 1700 Euros. However, upon attempting to use it, we encountered issues with the passenger-side seat, which refused to lock in place. Despite seeking assistance from two Europcar representatives in the parking lot, we were unsuccessful in resolving the problem.

To our dismay, the Europcar representative accused us of breaking the car seat, despite our best efforts to address the issue responsibly. Frustrated and disappointed with the entire situation, we decided to cancel the rental contract, returned the keys and took a taxi to our apartment.

To our further dismay Europcar sent us two invoices: one for a full day rental for 296 Euros (more than the price of the original contract) and then another 95 Euros for no show.

Desired outcome: We would like to be reimbursed of both undue charges.

Confidential Information Hidden: This section contains confidential information visible to verified Europcar International representatives only. If you are affiliated with Europcar International, please claim your business to access these details.

Europcar International - unrecognised transaction 60

Resolved

Europcar International - fraud and cheating! 37

Europcar International - europcar "serenity pack" scam 4

Resolved

Europcar International - worthless insurance cdw

Resolved

Europcar International - overcharging - swindle! 16

Resolved

Europcar International - charged vat on a rental advertised as being 'vat included'

Europcar International - Unrequested hire charge 3

Resolved

Europcar International - unauthorized credit card charges, unethical behaviour

Europcar International - fake additional discharges-rental 4500330924 dr49153-15/03/2019 1

Europcar International - refund

View all Europcar International reviews and complaints

Previous review

0 comments

Add a comment

Europcar International contacts

Europcar International phone numbers

+43 1866 1633
+43 1866 1633

Click up if you have successfully reached Europcar International by calling +43 1866 1633 phone number 0 0 users reported that they have successfully reached Europcar International by calling +43 1866 1633 phone number Click down if you have unsuccessfully reached Europcar International by calling +43 1866 1633 phone number 6 6 users reported that they have UNsuccessfully reached Europcar International by calling +43 1866 1633 phone number

Austria

+32 2348 9212
+32 2348 9212

Click up if you have successfully reached Europcar International by calling +32 2348 9212 phone number 0 0 users reported that they have successfully reached Europcar International by calling +32 2348 9212 phone number Click down if you have unsuccessfully reached Europcar International by calling +32 2348 9212 phone number 3 3 users reported that they have UNsuccessfully reached Europcar International by calling +32 2348 9212 phone number

Belgium

+45 8933 1133
+45 8933 1133

Click up if you have successfully reached Europcar International by calling +45 8933 1133 phone number 0 0 users reported that they have successfully reached Europcar International by calling +45 8933 1133 phone number Click down if you have unsuccessfully reached Europcar International by calling +45 8933 1133 phone number 3 3 users reported that they have UNsuccessfully reached Europcar International by calling +45 8933 1133 phone number

Denmark

+358 403 062 444
+358 403 062 444

Click up if you have successfully reached Europcar International by calling +358 403 062 444 phone number 0 0 users reported that they have successfully reached Europcar International by calling +358 403 062 444 phone number Click down if you have unsuccessfully reached Europcar International by calling +358 403 062 444 phone number 4 4 users reported that they have UNsuccessfully reached Europcar International by calling +358 403 062 444 phone number

Finland

+33 825 358 358
+33 825 358 358

Click up if you have successfully reached Europcar International by calling +33 825 358 358 phone number 9 9 users reported that they have successfully reached Europcar International by calling +33 825 358 358 phone number Click down if you have unsuccessfully reached Europcar International by calling +33 825 358 358 phone number 9 9 users reported that they have UNsuccessfully reached Europcar International by calling +33 825 358 358 phone number

France

+49 405 2018 8000
+49 405 2018 8000

Click up if you have successfully reached Europcar International by calling +49 405 2018 8000 phone number 0 0 users reported that they have successfully reached Europcar International by calling +49 405 2018 8000 phone number Click down if you have unsuccessfully reached Europcar International by calling +49 405 2018 8000 phone number 20 20 users reported that they have UNsuccessfully reached Europcar International by calling +49 405 2018 8000 phone number

Germany

+353 1812 2880
+353 1812 2880

Click up if you have successfully reached Europcar International by calling +353 1812 2880 phone number 3 3 users reported that they have successfully reached Europcar International by calling +353 1812 2880 phone number Click down if you have unsuccessfully reached Europcar International by calling +353 1812 2880 phone number 5 5 users reported that they have UNsuccessfully reached Europcar International by calling +353 1812 2880 phone number

Ireland

+352 404 228
+352 404 228

Click up if you have successfully reached Europcar International by calling +352 404 228 phone number 0 0 users reported that they have successfully reached Europcar International by calling +352 404 228 phone number Click down if you have unsuccessfully reached Europcar International by calling +352 404 228 phone number 2 2 users reported that they have UNsuccessfully reached Europcar International by calling +352 404 228 phone number

Luxembourg

+31 703 811 891
+31 703 811 891

Click up if you have successfully reached Europcar International by calling +31 703 811 891 phone number 0 0 users reported that they have successfully reached Europcar International by calling +31 703 811 891 phone number Click down if you have unsuccessfully reached Europcar International by calling +31 703 811 891 phone number 2 2 users reported that they have UNsuccessfully reached Europcar International by calling +31 703 811 891 phone number

Netherland

+47 6716 5820
+47 6716 5820

Click up if you have successfully reached Europcar International by calling +47 6716 5820 phone number 0 0 users reported that they have successfully reached Europcar International by calling +47 6716 5820 phone number Click down if you have unsuccessfully reached Europcar International by calling +47 6716 5820 phone number 3 3 users reported that they have UNsuccessfully reached Europcar International by calling +47 6716 5820 phone number

Norway

+351 219 407 790
+351 219 407 790

Click up if you have successfully reached Europcar International by calling +351 219 407 790 phone number 0 0 users reported that they have successfully reached Europcar International by calling +351 219 407 790 phone number Click down if you have unsuccessfully reached Europcar International by calling +351 219 407 790 phone number 4 4 users reported that they have UNsuccessfully reached Europcar International by calling +351 219 407 790 phone number

Portugal

+34 902 105 030
+34 902 105 030

Click up if you have successfully reached Europcar International by calling +34 902 105 030 phone number 4 4 users reported that they have successfully reached Europcar International by calling +34 902 105 030 phone number Click down if you have unsuccessfully reached Europcar International by calling +34 902 105 030 phone number 6 6 users reported that they have UNsuccessfully reached Europcar International by calling +34 902 105 030 phone number

Spain

+46 8462 4848
+46 8462 4848

Click up if you have successfully reached Europcar International by calling +46 8462 4848 phone number 1 1 users reported that they have successfully reached Europcar International by calling +46 8462 4848 phone number Click down if you have unsuccessfully reached Europcar International by calling +46 8462 4848 phone number 3 3 users reported that they have UNsuccessfully reached Europcar International by calling +46 8462 4848 phone number

Sweden

+41 848 808 099
+41 848 808 099

Click up if you have successfully reached Europcar International by calling +41 848 808 099 phone number 2 2 users reported that they have successfully reached Europcar International by calling +41 848 808 099 phone number Click down if you have unsuccessfully reached Europcar International by calling +41 848 808 099 phone number 3 3 users reported that they have UNsuccessfully reached Europcar International by calling +41 848 808 099 phone number

Switzerland

+44 87 1384 1087
+44 87 1384 1087

Click up if you have successfully reached Europcar International by calling +44 87 1384 1087 phone number 6 6 users reported that they have successfully reached Europcar International by calling +44 87 1384 1087 phone number Click down if you have unsuccessfully reached Europcar International by calling +44 87 1384 1087 phone number 8 8 users reported that they have UNsuccessfully reached Europcar International by calling +44 87 1384 1087 phone number

United Kingdom

+1 (877) 940-6900
+1 (877) 940-6900

Click up if you have successfully reached Europcar International by calling +1 (877) 940-6900 phone number 0 0 users reported that they have successfully reached Europcar International by calling +1 (877) 940-6900 phone number Click down if you have unsuccessfully reached Europcar International by calling +1 (877) 940-6900 phone number 0 0 users reported that they have UNsuccessfully reached Europcar International by calling +1 (877) 940-6900 phone number

USA / Canada

More phone numbers