CB Vehicle Rental and Leasing Europcar International Europcar rental agreement - <span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span>

Europcar International review: Europcar rental agreement - [protected]

Anvesh11 of Everett, US

Oct 10, 2023 3:15 am EDT

Verified customer

Featured review

Europcar has reported on 21/08/2023 that there were damages to the vehicle I rented between 20/05/2023 to 06/06/2023 in Italy during my vacation. I have dropped-off the vehicle after-hours at the rental facility near Naples Airport on 06/06/2023.

No damage has happened to the car during my rental period including the ones Europcar is claiming. I have photo proofs with me that I took at the returning location on return date. I have also shared the pictures along with date & location details as requested by Europcar as proofs.

I respectfully refuted the damage charges imposed and request further clarification regarding the evidence supporting the claim on 09/09/2023. It was essential for both parties involved to have a clear understanding of the circumstances surrounding the alleged damage.

However, Europcar is demonstrating ignoring tactics and not responding to the clarifications and further evidence I am seeking. Without sharing sufficient evidence, Europcar is blindly pressing damage charges & forcing me to pay for damages amounting to EUR 91.5 against me.

Desired outcome: I am requesting either to waive/cancel the unrecognized charges of 91.5 EUR that are being imposed on me without my fault and without any sufficient proofs and apology.

Europcar International - unrecognised transaction 60

Resolved

Europcar International - fraud and cheating! 37

Europcar International - europcar "serenity pack" scam 4

Resolved

Europcar International - worthless insurance cdw

Resolved

Europcar International - overcharging - swindle! 16

Resolved

Europcar International - charged vat on a rental advertised as being 'vat included'

Europcar International - Unrequested hire charge 3

Resolved

Europcar International - unauthorized credit card charges, unethical behaviour

Europcar International - fake additional discharges-rental 4500330924 dr49153-15/03/2019 1

Europcar International - refund

View all Europcar International reviews and complaints

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Europcar International contacts

Europcar International phone numbers

+43 1866 1633
+43 1866 1633

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Finland

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France

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Ireland

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Luxembourg

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Netherland

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Portugal

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Spain

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Sweden

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Switzerland

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United Kingdom

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USA / Canada

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