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CB Travel and Vacations Extended Stay America
Extended Stay America

Extended Stay America review: Staff and Management

A
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1:44 pm UTC
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I am formally reporting my experience at Extended Stay America – Shawnee Mission in Merriam, KS.

Before arriving, I confirmed that my accommodation was available and was assured everything was sorted. However, upon arrival I was informed there were no rooms available, which left me stranded unexpectedly.

When the manager became involved, the situation worsened instead of being resolved professionally. The handling of this matter caused significant distress, inconvenience, and additional hardship.

I am requesting a formal investigation into this incident, along with appropriate resolution regarding my booking, refund, and the treatment I received.

Desired outcome: Manager threatened me never to book from the facility again even after how trrribly and unprofessional he treated me

Confidential Information Hidden: This section contains confidential information visible to verified Extended Stay America representatives only. If you are affiliated with Extended Stay America, please claim your business to access these details.

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  1. Extended Stay America Contacts

  2. Extended Stay America phone numbers
    +1 (800) 804-3724
    Click up if you have successfully reached Extended Stay America by calling +1 (800) 804-3724 phone number 0 0 users reported that they have successfully reached Extended Stay America by calling +1 (800) 804-3724 phone number Click down if you have unsuccessfully reached Extended Stay America by calling +1 (800) 804-3724 phone number 0 0 users reported that they have UNsuccessfully reached Extended Stay America by calling +1 (800) 804-3724 phone number
    +1 (980) 345-1600
    Click up if you have successfully reached Extended Stay America by calling +1 (980) 345-1600 phone number 0 0 users reported that they have successfully reached Extended Stay America by calling +1 (980) 345-1600 phone number Click down if you have unsuccessfully reached Extended Stay America by calling +1 (980) 345-1600 phone number 0 0 users reported that they have UNsuccessfully reached Extended Stay America by calling +1 (980) 345-1600 phone number
    +1 (877) 651-2124
    Click up if you have successfully reached Extended Stay America by calling +1 (877) 651-2124 phone number 0 0 users reported that they have successfully reached Extended Stay America by calling +1 (877) 651-2124 phone number Click down if you have unsuccessfully reached Extended Stay America by calling +1 (877) 651-2124 phone number 0 0 users reported that they have UNsuccessfully reached Extended Stay America by calling +1 (877) 651-2124 phone number
    (800) 804-3724
    Click up if you have successfully reached Extended Stay America by calling (800) 804-3724 phone number 0 0 users reported that they have successfully reached Extended Stay America by calling (800) 804-3724 phone number Click down if you have unsuccessfully reached Extended Stay America by calling (800) 804-3724 phone number 0 0 users reported that they have UNsuccessfully reached Extended Stay America by calling (800) 804-3724 phone number
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  3. Extended Stay America emails
  4. Extended Stay America address
    11525 N. Community House Rd., Suite 100, Charlotte, New York, 28277, United States
  5. Extended Stay America social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 23, 2026
  7. View all Extended Stay America contacts
Extended Stay America Category
Extended Stay America is ranked 43 among 404 companies in the Travel and Vacations category
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Most discussed Extended Stay America complaints

dorothy is a horrible manager!
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