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CB Fashion and Style Fashion Nova Complaints #562-581
Fashion Nova

Fashion Nova review: Failed delivery/missing package

S
Author of the review
9:06 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I placed an order on Nov.30th for an amount of $103.92 from Fashion Nova. I received an email on Dec. 2nd expressing delays due to COVID and large Black Friday and Cyber Monday Sales. And then on Dec.7th I received an email expressing that my order has been packed and is ready to ship! It has been close to a month since I received the email of my order being ready to ship. And I haven't received a single thing. I reached out and I received an automated response via email, that gave no information on my package. Yet I am still being charged, as I used quadpay. I've tried to contact directly, as well as I reached out via email again.

Desired outcome: I just want to receive the items that I ordered, and if not I would like a full refund.

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  1. Fashion Nova Contacts

  2. Fashion Nova phone numbers
    +1 (800) 866-0286
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    Customer Service
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    Customer Service
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    33%
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    ​Westfield Topanga
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    Montebello TownCenter
    +1 (818) 891-3400
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    Panorama Mall
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    Burbank TownCenter
    +1 (818) 341-4600
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    Northridge Mall
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  3. Fashion Nova emails
  4. Fashion Nova address
    437 S Broadway, Los Angeles, California, 90013-1102, United States
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    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 22, 2026
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