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CB Fashion and Style Fashion Nova Complaints #662-681
Fashion Nova

Fashion Nova review: horrible black ripped jeans and horrible service

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7:36 am UTC
Verified customer This complaint was posted by a verified customer. Learn more
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Hello, I received my black ripped jeans from fashion nova recently and they are horrible, I hate the quality the fit is awful and it's nothing like the picture. On top of that, they sent me two of the same products and charged me twice for it, and when I tried to email them about it to send me my money back they ignored my multiple emails. Please help me fix this situation, I just want my money back.

Fashion Nova - horrible black ripped jeans and horrible service - Photo 1
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Fashion Nova response
Oct 23, 2019 5:12 pm UTC
Fashion Nova customer support contacts
Phone numbers

+1 (800) 866-0286

+1 (800) 222-1811

Address

437 S Broadway, Los Angeles, CA, 90013-1102, US

Website

www.fashionnova.com

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Regarding the complaint made by the Consumer:

We appreciate the opportunity to address the Consumer's concerns. We are happy to help.

We appreciate the consumers feedback. We always strive to be the best in class and provide our Fashion Nova Family with great products. We will forward this information over to the appropriate department for review and consideration.

The consumer's email will be answered in the order received.

We sincerely regret any frustration in this matter. We appreciate the Consumers time and thank them for being a valued Fashion Nova customer.
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The complaint has been investigated and resolved to the customer's satisfaction.

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  1. Fashion Nova Contacts

  2. Fashion Nova phone numbers
    +1 (800) 866-0286
    Click up if you have successfully reached Fashion Nova by calling +1 (800) 866-0286 phone number 3 3 users reported that they have successfully reached Fashion Nova by calling +1 (800) 866-0286 phone number Click down if you have unsuccessfully reached Fashion Nova by calling +1 (800) 866-0286 phone number 34 34 users reported that they have UNsuccessfully reached Fashion Nova by calling +1 (800) 866-0286 phone number
    Customer Service
    +1 (800) 222-1811
    Click up if you have successfully reached Fashion Nova by calling +1 (800) 222-1811 phone number 38 38 users reported that they have successfully reached Fashion Nova by calling +1 (800) 222-1811 phone number Click down if you have unsuccessfully reached Fashion Nova by calling +1 (800) 222-1811 phone number 81 81 users reported that they have UNsuccessfully reached Fashion Nova by calling +1 (800) 222-1811 phone number
    Customer Service
    +1 (818) 347-6500
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    33%
    Confidence score
    ​Westfield Topanga
    +1 (323) 888-1071
    Click up if you have successfully reached Fashion Nova by calling +1 (323) 888-1071 phone number 0 0 users reported that they have successfully reached Fashion Nova by calling +1 (323) 888-1071 phone number Click down if you have unsuccessfully reached Fashion Nova by calling +1 (323) 888-1071 phone number 0 0 users reported that they have UNsuccessfully reached Fashion Nova by calling +1 (323) 888-1071 phone number
    Montebello TownCenter
    +1 (818) 891-3400
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    Panorama Mall
    +1 (818) 238-0022
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    Burbank TownCenter
    +1 (818) 341-4600
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    Northridge Mall
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  3. Fashion Nova emails
  4. Fashion Nova address
    437 S Broadway, Los Angeles, California, 90013-1102, United States
  5. Fashion Nova social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 22, 2026
  7. View all Fashion Nova contacts
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