CB Car Dealers Ford Ford 2023 F150 Limited

Ford review: Ford 2023 F150 Limited

Jane McManus of US

Jan 01, 2024 7:01 pm EST

Verified customer

Featured review

Purchased Truck on show room floor on Oct 25, 2023! They said used and returned w 3100 miles. Purchased and wrote check for truck, approx 77,000+. Drove home. As drove home, noticed mileage was 5700! Called manager at Planet Ford- Houston on I45. She said, well it was used and you got good deal. 2 days later, on board screen went out, does not reboot. Door locks go out and can’t lock truck! Can’t use phone, set temp or anything! Called dealership and am told it was a used truck! Got a good deal! It’s 50 miles each way to dealership. Took in 10 days later, fixed a bad rattle in dash!

Locks and screen still have not been fixed! Got title and said 3100 miles, not the 5700 miles it actually had on truck!’ Checked window sticker with salesman when purchased says 26” wheels…. No it has 24” wheels on it!

Bait and switch on everything!

When upset w dealership, and mentioned hiring an attorney they said, bring it on!

I just want a almost new truck that works and is the truck they thought they sold to me. I do not understand how so many things about truck they had wrong!

Need it fixed now!

Desired outcome: I want truck that I thought I was purchasing! Dealership bait and switch? Or just ignorance???

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Ford - deceiving 115

Resolved

Ford - reposession 14

Resolved

Ford - premature tire wear 33

Ford - bad service 32

Ford - fusion battery terminal corrosion 18

Ford - 2018 ford f-150

Ford - website payments

Ford - truck service

Ford - rear lift gate center lift gate assembly

Ford - Ford does not stand behind their products!

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