Menu
Write a review
File a complaint
FYE

FYE review: backstage pass vip/magazine program

A
Author of the review
11:58 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

BEWARE OF THIS STORE. They sell a "discount card" called the VIP Backstage Pass at the register which saves you 10% off. This is true, but of course what they don't tell you is that if you don't cancel it within a month, the card begins to charge you $11.99 per month thereafter. And cancelling is very, very difficult.

They also pitch a magazine program where you get up to three magazines free for two months. In this scam, they tell you you don't have to cancel, as they send a card with instructions. But the truth is you do have to cancel them within the two month period or the magazine company will charge you for the full amount of a year-long subscription.

The staff seems nice but they are snakes as they lie to your face. They must have to get a quota or something. DON'T fall for their illicit trap.

0 comments
Add a comment

More FYE reviews & complaints

FYE - won't cancel/keeps charging after cancellation 48
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
FYE - unauthorized charges 20
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
FYE - membership terms 21
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
FYE - account 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all FYE reviews and complaints
  1. FYE Contacts

  2. FYE phone numbers
    Click up if you have successfully reached FYE by calling +1 (877) 351-2131 phone number 0 0 users reported that they have successfully reached FYE by calling +1 (877) 351-2131 phone number Click down if you have unsuccessfully reached FYE by calling +1 (877) 351-2131 phone number 0 0 users reported that they have UNsuccessfully reached FYE by calling +1 (877) 351-2131 phone number
    Customer Service
    Click up if you have successfully reached FYE by calling +1 (866) 766-0251 phone number 0 0 users reported that they have successfully reached FYE by calling +1 (866) 766-0251 phone number Click down if you have unsuccessfully reached FYE by calling +1 (866) 766-0251 phone number 0 0 users reported that they have UNsuccessfully reached FYE by calling +1 (866) 766-0251 phone number
    Spanish Language
    Click up if you have successfully reached FYE by calling +1 (877) 813-4977 phone number 0 0 users reported that they have successfully reached FYE by calling +1 (877) 813-4977 phone number Click down if you have unsuccessfully reached FYE by calling +1 (877) 813-4977 phone number 0 0 users reported that they have UNsuccessfully reached FYE by calling +1 (877) 813-4977 phone number
    Magazine Subscriptions
    Click up if you have successfully reached FYE by calling +1 (800) 818-1941 phone number 0 0 users reported that they have successfully reached FYE by calling +1 (800) 818-1941 phone number Click down if you have unsuccessfully reached FYE by calling +1 (800) 818-1941 phone number 0 0 users reported that they have UNsuccessfully reached FYE by calling +1 (800) 818-1941 phone number
    More phone numbers
  3. FYE emails
  4. FYE address
    1425 Central Avenue, Albany, New York, 12205, United States
  5. FYE social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2026
  7. View all FYE contacts