GiftCardMall review: Go to the store-buy a gift card-mail it. DO NO USE THIS COMPANY

They tried 3 different email to deliver the gift, they said. Then I have tried to get my money back. I have about 5 different reference numbers, have spent about 2 1/2 hours on the phone with them. It has been "bumped up to the next level" whatever that means, twice. That level cannot be called by the supervisor or the customer. They say they will call back and don't, they said the money will be in your account in 20 business days it wasn't, then next call, it will be in your bank account in 5 business days and it isn't. Go to the store-buy a gift card-mail it. DO NOT USE THIS COMPANY