Sir/Madam,
I would like to lodge a complaint regarding my food order delivered through Gofoodieonline.
Order No: GFO775830
IRCTC Order No: [protected]
Train Number: 12505
Coach: B1
Seat: 13
Item Ordered: Chicken Leg Biryani - 1
Amount Paid: Rs. 257
Payment Mode: Online
Delivery Date & Time: 15/05/2026 at 17:16
Delivery Station: New Cooch Behar
The item delivered was not as ordered. The Chicken Leg Biryani did not contain a proper chicken leg piece. Instead, only two small spine bone pieces and one very small gola piece were provided.
Moreover, the biryani was absolutely not tasty and the food quality was very poor. This is highly disappointing and not acceptable against the amount charged.
Kindly look into the matter seriously and arrange a suitable and necessary action at the earliest.
Recommendation: Online trust is going down