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CB Vehicle Repair and Maintenance Nissan Complaints #422-441
Nissan

Nissan review: stole nissan parts

S
Author of the review
6:54 am UTC
Verified customer The reviewer confirmed their account using Facebook. Learn more

Detailing service sold a Hand Car Wax, Carpet and Car Seat Shampoo, Carnuba Wax, and Super Clean.

When I returned to pick up my vehicle after a 3 hour wait, the windows were still dirty, there wax or amour all on the interior windows. Dirt was still on the vehichle that I brought the car in with and the only offer of why the car wasn't cleaned per their marketing was that the hand wax would cost $150.00 dollars more. The carpets were done properly but they did not return the Nissan floor mats that belong to vehicle.

This issue is not resolved. The receipt states: Car# 451 Sale# [protected].
The company's only response on the mats is that they are in the trunk. It is an SUV. If the company did not steal the mats and held to their part of the 3 hour hand wax / super clean promotion the BBB complaint would not have been filed.

The mats are original parts bought with a Nissan vehicle and this company committed theft on non-return of the property and proper service resolution.

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Nissan Category
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