HandyMan Club of America / Scout.com review: No way to contact them! Their phone number refers you to: contacthandymanclubofamerica.com but there is no listing!

To Whom It May Concern:

When you dial the above number, thinking that you will or can be connected with the Handyman Club of America, Customer Service Department, you end up receiving a recorded message. The message states, they no longer take calls. But refer you to go Online to: contact.handymanofamerica.com Doing so, all you receive from your Internet Connection (in my case, Explorer) informing you that the site doesn't exists and your server is unable to connect with it.

All I'm attempting to do is to speak with someone in their Customer Service Department, who may be able to assist me with a defective product they had sent me. All that I'm seeking to do is to speak with someone to either replace the defective product; or at least send me a replacement part of the defective item, so I can fix it myself.

I happen to be a Life Member of this club. But I'm wondering, it's not my life time membership that matters. But rather the "life" and existence of the Handyman Club of America?

This is absolutely no way for any organization, association +/or club to treat any of its members this way! They need to re-post a phone number where their membership can have contact with a real, live individual who can listen to any comments or complaints. And to rectify the problem(s) immediately! It certainly will dramatically, improve the Handyman Club of America status throughout the country; both with its existing members and any future memberships they are expecting to join!

Sincerely,
A Retired General Contractor & Handyman