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Lowe's

Lowe's review: Bait-and-switch

T
Author of the review
3:56 pm UTC
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This review was chosen algorithmically as the most valued customer feedback.

I ordered several items from Lowe's for delivery, and on each item's page, I was assured that delivery would be free, and that the items would arrive by a certain date. When I got to check-out, they wanted to charge me $89 for delivery, with a date that was days later than originally stated. I chatted with a representative who was condescending and utterly useless. I've been a loyal Lowe's customer for decades. After this most recent purchase, I'll be taking my business elsewhere. I'm sick and tired of these big companies treating customers this way.

Recommendation: Avoid Lowe's. They're dishonest, and their customer service stinks.

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    1000 Lowes Boulevard, Mooresville, North Carolina, 28117, United States
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