Home Depot review: Damaged goods

Adding wall, base cabinets and pantry along with countertop in laundry room.

Base and wall cabinets came in a timely manner and in good condition. Had to wait for pantry and countertop.

I had to have 3 pantry cabinets delivered before having one that could be fixed. The first 2 were crushed, one on the side, the other in the back, with a door twisted off of the hinges. The third one was nicked up. I had to get the cabinet installed, so I decided to repair it myself in order to use it.

Now, the countertop finally came in and was ready for pick-up. Packaging looked ok but when I opened it at home, it was cracked to badly to be used. The good thing is that their picking it up tomorrow and delivering the replacement. The negative is that it may take more than two weeks to get it.

I understand that things do happen, and in most cases can be much worse. Especially when working with 2 and 3 services (re: delivery) to get things accomplished.

I just wanted to let others know that, if you can, it's much better to inspect and pick up required items directly from the store.

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