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Home Depot review: discrimination ( 7 comments)

R
Author of the review
5:10 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

My problem began while shopping for fence equipment with my employer, all of the supplies I needed was in the outside gardening section of the The Home Depot, I was helped and on my way to the cash register with my supplies, when I remembered I need a small blade saw, so I told my employer that I will go inside to get it and quickly return so we can cash all the items and leave the way we came in, because it was convenient and the attendant/cashier was willing to help once he did not have to leave the general area. I got the blade and that is when 3 white men started following me through the isles, at first I payed no attention, but what alarm me is that when I was heading to the outside gardening section the were coming towards me in different direction, my employer was waiting with her items for the fence, all of a sudden one of the guy came towards me and when he realize that someone was waiting for me to continue with the cashing, he just stood by us staring, I was so upset and uneasy that I confronted him and ask him why was he following me, with the amount of dicrimination against black men in our State, he pretended that he did not know what I was speaking about, to seal the deal they had already alerted the Providence Police and the officer actually plain clothing dectective was waiting outside to see if I was going to pay for the $4.00 item, he walked up to me and said that me and my employer is making a scene and should hurry up and do our shopping and leave, at that time my employer was just standing there did not even say anything to nobody, all on her mind was it was hot and she needed to go into the vehicle, we were not only yelled at by the officer, but was totally and wrongfully judged by our complexion, she spent over $220.00, not only was she a paying customer but a polite and very wonderful lady, I just want people to know that we are still targeted because of our race in this country and that even paying customers are chased out of stores for standing up for our rights, 4 white men = 1 black man = DISCRIMINATION.

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The complaint has been investigated and resolved to the customer’s satisfaction.

7 comments
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dlakers
US
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Jul 30, 2009 5:15 pm UTC

omg. It appeared you were shoplifting. It doesnt freaking matter if your green or the item was 5 cents. I am so sick of these idiots pulling the race card.

JGraceyStinson
JGraceyStinson
London, CA
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Jul 30, 2009 7:26 pm UTC

Taking a saw blade to the checkout counter make you appear like you are shoplifting? Not in any retail business I know of. Unless of course he was trying to hide it under his jacket.

I don't get it. Just because a guy goes a different checkout doesn't make him a shoplifter, nor does it take 4 guys to see if he is paying for it.

I'm not going to address the race issue because I don't see that where I live (small town) but I'd say they were a little over the top obvious about what they were doing.

D
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dlakers
US
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Jul 31, 2009 9:57 am UTC

Outside=left the store.

L
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lilvixen69
Toronto, CA
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Aug 11, 2009 12:12 pm UTC

Pulling the race card just means you are more racist than the rest of us because you think people are watching you because you're not white. I work in retail and it doesn't matter to me if people are black, white, green, purple, red or blue (well, maybe not blue because then they might be choking:-) ) I don't care what someone's colour is; I just care if they seem suspicious and if these people thought you were acting suspiciously, that's what prompted them into action.

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killerrats22
Florence, US
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Aug 19, 2009 10:53 pm UTC

I am a home depot employee. The reason they thoght you were suspicious is because the garden exit is a very common route to take for shoplifters.It is often busy. The cashiers are occupied.And if you actually have LP 's working at you store you are lucky. My store doesn't have any. so when they see you heading for garden, they jump to conclusions. Way overkill with calling cops.

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Charlotte Morris
US
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Sep 16, 2009 9:42 am UTC

I work in retail also, and if people only new how many times we get taken by people out the door and NOT paying or the returns we get back with broken, non sellable things or boxs filled with junk product rather than what came in the box, people would realize we are only trying to product our assets as well. Even our own employees are bad about stealing. I have worked at three different locations and as the economy gets worse so does the stealing. People get more and more creative.

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Jenniferin Griffin
US
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May 10, 2011 9:17 pm UTC

I'm sure we are not getting the whole story here, but I know at my store, you either have to be a known shoplifter or be doing something REALLY shady to be followed by Loss Prevention. Black is not an excuse. Stop pretending it is.

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