Home Depot review: returs employee difficulty.

I would like to address this to Home Depot management who believe that as a corporation, it is important to honor and reward Veterans, especially disabled Veterans by giving them consideration in your stores. I am a service connected 100% disabled Vietnam Veteran. I live in Waukesha WI and have traded at the HD since it was opened. They always took good care of me. In the past, I have had a HD credit card, and presently my wife has one. By identifying myself with my Veterans card I have always received a 10% discount. This is great, and I exclusively shop at HD because you have this policy. Some months ago, I was shopping at the HD store in West Allis WI when I came across oak veneer flooring, exactly what I needed for my condo. It is beautiful flooring. I did not have my wife's HD card on me, so I paid cash for the whole batch. I misplaced the receipt. I laid the flooring and at the end had 4 unopened boxes left. I took them to the HD in Waukesha. I went to the returns department where the clerk at the register refused he let me return them. I was under the impression that you could return unopened items for store credit. He soon became very defensive, and refused to give me his name. I asked to see the store manager and he reluctantly called the manager to the floor. Manager talked to the clerk, his name on my receipt was Jack. The manager belligerantly asked me the same questions that Jack did, and said I could not return the product. He refused to tell me his name and when I requested his business card he ordered me to leave the store or he would call the police and have me banned. Fearing for my safety I left. I need someone to call this manager to account. Is your consideration for disabled Veterans for real, or just a pretense? I prefer email response so I have a record of your response. Jim